Thank you for choosing BoxMe.asia (“we,” “our,” or “us”)! This Privacy Policy outlines the manner in which we collect, use, and protect your personal information when you use our mobile application (“Boxme Driver”) that utilizes location permission. By downloading, accessing, or using our Boxme Driver, you agree to the practices described in this policy.

Information We Collect

1.1 Personal Information:

When you use our Boxme Driver, we may collect certain personal information that you provide voluntarily, such as:

Your name, email address, and other contact information when you register an account.

Payment and billing information if you make purchases through the Boxme Driver.

Information you choose to provide when you contact our customer support team.

1.2 Location Information:

Our Boxme Driver requests access to your device’s location to provide you with location-based services. We collect your precise location information when you enable location services. This data allows us to offer you personalized services, including local offers and recommendations.

1.3 Usage Information:

We may collect non-personal information about your interactions with the Boxme Driver, such as the type of device you use, the operating system version, app usage metrics, and other technical data.

How We Use Your Information

2.1 Personal Information:

We may use your personal information for the following purposes:

To create and manage your account on BoxMe.asia.

To process your orders and transactions.

To communicate with you about the Boxme Driver, updates, and promotions.

To respond to your inquiries and provide customer support.

2.2 Location Information:

Your location information is used to:

Provide you with location-based services, such as finding nearby services, offers, and merchants.

Enhance your user experience by tailoring content relevant to your location.

2.3 Usage Information:

We use non-personal and usage information to analyze trends, monitor the performance of the Boxme Driver, and improve our services.

Sharing Your Information

3.1 Third-Party Service Providers:

We may share your information with third-party service providers who help us with app maintenance, data analysis, payment processing, customer support, and other essential services. These providers are contractually obligated to protect your information and are not allowed to use it for other purposes.

3.2 Legal Compliance and Safety:

We may disclose your information to comply with applicable laws, regulations, or legal processes. We may also share your information when we believe it is necessary to protect the safety and security of our users, the Boxme Driver, or BoxMe.asia as a whole.

Your Choices

4.1 Location Services:

You can manage location permissions through your device settings. If you disable location access for the Boxme Driver, certain features may not function correctly.

4.2 Communications:

You have the option to opt-out of promotional emails or push notifications. However, we may still send you non-promotional messages, such as transactional or service-related communications.

Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no data transmission over the internet or electronic storage can be guaranteed to be 100% secure.

Children’s Privacy

Our Boxme Driver is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have unintentionally collected information from a child, please contact us to have it removed.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the revised policy in the Boxme Driver or through other communication channels.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].

By using BoxMe.asia’s Boxme Driver, you agree to the terms of this Privacy Policy. Please make sure to review this policy periodically for any updates.

What's new on Boxme.Asia

New Year Holiday Announcement

Holiday schedule at Boxme office 

Delivery and warehouse activities 

Indonesia

  • Courier activity: 

During the two days of December 25, 2020 and January 1, 2021, the loading and shipping activities will be suspended.

  • Warehouse:        

Close from 31st December till 1st Jan 

Overtime working from 9am till 6pm on 2nd Jan

Philippines 

  • Courier activity:   

On December 24 and December 31, 2020, the Ninjavan Unit’s pick-up and delivery activities took place from 9:00 to 16:00.

During the two days of December 25 and January 1, the loading and shipping activities will be suspended

  • Warehouse:            

Our office will be closed from 24th till 25th December 

Close on 30th December and 1st Jan 

Overtime working from 9am till 4pm on 31 December

Malaysia 

  • Courier activity: 25th December 1st Jan: Skynet: off
  • Warehouse: Our warehouse will be closed on 25th December and 1st of January 

Vietnam 

  • Courier activity:  1st Jan, all deliver service will be suspended. On 2nd of Jan, only EMS service will operate
  • Warehouse: Our warehouse will be closed on  1st of January and overtime working from 8am till 6pm on 2nd Jan

Thailand

  • Courier activity:  

From 31st December to 2nd Jan, all pickup will be suspended. 

From 31st December to 1st Jan: All deliver service will take days off except Flash, Kerry, J&T                                       

On 2nd Jan: All deliver service will back to work except Nim express 

  • Warehouse: 

Our warehouse will be closed on  from 31st December to 2nd Jan

We are sorry for any inconvenience this may cause.

Thank you for using Boxme Global services, and we wish you a happy and safe holiday!