vietpost-boxme

Vietpost

Vietpost is one of Boxme’s courier partner that you can choose when using Boxme fulfillment services. Please refer to the below information and detailed quotation for more information to choose your ideal shipping option.

About Vietpost

VietPost is a reputable firm that specializes in domestic rapid shipping. Vietpost now has three headquarters in three regions, covering 63 provinces and cities around the nation.

Supporting services

  • Trucking Service
  • Express service

Shipping policies for Boxme customers

  • COD: COD is not available.
  • B2B delivery: delivery to agents, chain stores, retail customers, not delivering to supermarkets.
  • Delivery of co-inspection and detailed co-inspection.
  • Contact the customer before delivery: Yes
  • Buyer refuses: report back to sender to confirm buyer information or refund
  • How many days for re-delivery: after 24-48 hours
  • How many days can keep after the first failed delivery: 3 days
  • Allow to check before signing for receipt: Yes.

 

Compensation:

In case of complaint, Party A provides relevant papers, documents and evidences and be responsible for the complaint.

  • Loss or damage due to the fault of the courier
  • Documents: Maximum 1,500,000 VND/submission.
  • Goods: Maximum 150,000 VND / 1 kg.
  • High-value goods: Compensate 100% of the value. (High-value shipping charges applied, 2% insurance purchased, documents proving the value (invoices, ex-warehousing notes, documents…).

Ratings for

Vietpost

Below are the ratings based on Boxme’s customer usage data for your reference in choosing courier(s).

Coverage:
5 Stars/5
Speed:
3 Stars/5
Quality:
4 Stars/5
Support:
3 Stars/5

Overall:

Vietpost specializes in heavy and bulky goods, in order to help sellers have better choices in both selling & distribution.

* The quotation and policies only apply to Boxme's customers

Explore more Shipping options

What's new on Boxme.Asia

New Year Holiday Announcement

Holiday schedule at Boxme office 

Delivery and warehouse activities 

Indonesia

  • Courier activity: 

During the two days of December 25, 2020 and January 1, 2021, the loading and shipping activities will be suspended.

  • Warehouse:        

Close from 31st December till 1st Jan 

Overtime working from 9am till 6pm on 2nd Jan

Philippines 

  • Courier activity:   

On December 24 and December 31, 2020, the Ninjavan Unit’s pick-up and delivery activities took place from 9:00 to 16:00.

During the two days of December 25 and January 1, the loading and shipping activities will be suspended

  • Warehouse:            

Our office will be closed from 24th till 25th December 

Close on 30th December and 1st Jan 

Overtime working from 9am till 4pm on 31 December

Malaysia 

  • Courier activity: 25th December 1st Jan: Skynet: off
  • Warehouse: Our warehouse will be closed on 25th December and 1st of January 

Vietnam 

  • Courier activity:  1st Jan, all deliver service will be suspended. On 2nd of Jan, only EMS service will operate
  • Warehouse: Our warehouse will be closed on  1st of January and overtime working from 8am till 6pm on 2nd Jan

Thailand

  • Courier activity:  

From 31st December to 2nd Jan, all pickup will be suspended. 

From 31st December to 1st Jan: All deliver service will take days off except Flash, Kerry, J&T                                       

On 2nd Jan: All deliver service will back to work except Nim express 

  • Warehouse: 

Our warehouse will be closed on  from 31st December to 2nd Jan

We are sorry for any inconvenience this may cause.

Thank you for using Boxme Global services, and we wish you a happy and safe holiday!