Value added service (VAS)

Boxme Knowledge Base

Value added service (VAS)

Updated on 18/08/2025

Shipments coming directly from ports or suppliers may not be ready for storage due to mandatory legal or business management requirements. Boxme offers a full range of additional services to help sellers easily meet these requirements, including:

1. Sub-Labeling, Product Barcode, Expiry Date Labeling: #

  • Labeling: Labels contain specific product information such as ingredients, origin, usage instructions, shipping or storage details. Labeling helps consumers better understand the product and how to use it.
  • Product Barcode: Barcodes are an efficient way to identify and track products during the inbound, sales, and inventory management processes. Barcodes enhance accuracy and speed in product handling.
  • Expiry Date Labeling: Expiry dates are essential information that tells consumers the safe period for using the product without causing harm to health.

2. Shrink-Wrapping Service (for product with pump) #

The shrink-wrapping service plays a key role in protecting products, reducing damage during transport, and enhancing storage conditions in the warehouse. This is an integral part of effective warehouse goods management.

3. Quality Inspection Service #

  • Exterior Inspection: Evaluates the external condition of the product, such as scratches, dents, or damaged packaging.
  • Quality Inspection: Assesses product quality based on specific standards, such as size, weight, color, etc.
  • Expiry Date Inspection: Verifies the expiry date of products to ensure they are safe for use within the valid period.
  • Packaging and Storage Inspection: Ensures that products are packaged correctly to prevent damage and are properly stored during transportation and warehousing.

4. Priority Inbound Service #

  • The priority inbound service is available for shipment under 1,000 items and no more than 50 product variants.
  • Boxme commits to processing your products within 2 hours of receiving them at the warehouse.
  • Flexible and fast, this service helps speed up order processing.
  • It supports efficient and professional inventory management.

5. Combo/Set Packing Service #

  • Create combo/sets of products based on customer requests.
  • Combine products into attractive combos/sets.
  • Serve gift and promotional needs.
  • Increase product value and attract customers.
  • Create unique points and convenience for shopping.

6. Warehouse Co-Inspection Service #

  • Inspect the quality of goods before inbound.
  • Verify the quantity and product details.
  • Ensure products meet quality standards.
  • Minimize errors and loss during the inbound process.
  • Enhance warehouse management and operational efficiency.

7. Loading/Unloading Service at the Warehouse #

  • The loading/unloading service is part of warehouse operations. With professional handling, staff ensure the safety of both products and personnel.
  • Efficient loading/unloading enhances flexibility in transportation and storage, minimizing the risk of damage.
  • This service is responsive and flexible to meet specific customer requirements, helping them manage goods more effectively and professionally.
  • Additional charges are based on the contract and pricing schedule for each customer. Processing time depends on the quantity of products and additional services requested.

8. Overtime Receiving Service (Customers must send email or ticket in advance for the warehouse to arrange manpower for receiving goods): #

This service meets the need to accept and process orders after business hours, offering flexibility for receiving goods during non-working times. This helps customers save time and increases flexibility in warehouse management and operations, ensuring continuous goods receiving processes.

9. Refusal to Accept Damaged Goods (Type D) #

Products with damaged appearance, such as broken, cracked, or deformed goods, will be rejected. The warehouse will sign and refuse to accept the goods from the driver on the handover receipt.

Notes:

  • Enter warehouse-specific inbound information.
  • Specify the expected delivery time to the warehouse.
  • Select the corresponding service options (priority inbound, co-inspection at the warehouse, unloading service, refusal of damaged goods Type D).
  • Note the corresponding services (labeling, barcodes, expiry date labeling, combo/set packing as required).

Additional charges are based on the contract and pricing schedule for each customer. Processing time depends on the number of products and the additional services requested by the customer.

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