Product Policy

The following is the policy of BOXME (“we”, “us” or “our”) regarding products for which we will provide fulfillment services (“Product Policy”). We reserve the right to change the Product Policy at any time. The current version of this Product Policy will be on our website here, and any revised Product Policy will be effective as of the date posted. By continuing to use the Services after a revised version of the Product Policy has been posted, you agree to comply with the latest version of the Product Policy. This Product Policy forms part of our Terms of Service (“TOS”), which is available here.

You agree to use our fulfillment services (“Services”) according to this Product Policy and in compliance with all applicable laws and regulations.

The following products are prohibited:

Child exploitation: Products that exploit or abuse children, including, but not limited to, images or depictions of child abuse or sexual abuse, or that present children in a sexual manner.

Hateful content: Products that promote violence against people based on race, ethnicity, color, national origin, religion, age, gender, sexual orientation, disability, medical condition or veteran status.

Illegal activities: Products that contravene or that facilitate or promote activities that contravene, the laws or regulations of the jurisdictions in which you operate or do business or to which your product is to be shipped.

Intellectual property: Products that infringe on the patent, copyright, trademark, or other intellectual property rights of others.

Malware: Products which contain or which are intended to transmit viruses or other malware or which are designed or intended to illegally or in an unauthorized manner gain entry to, harm or disrupt the data or operation of our or a third party’s computing devices, networks, systems, infrastructure, or the like.

Personal information: Products that contain personally identifiable information, or confidential information, such as, but not limited to, credit card numbers, confidential national ID numbers, account passwords, medical records, employment records, or the like, unless you have prior written consent from the person to whom the information belongs or who is otherwise authorized to provide such consent.

Restricted items: Products that are, or appear to be, restricted by law or regulation.

Self-harm: Products that promote self-harm.

Terrorist organizations: Products that imply or promote support or funding of, or membership in, a terrorist organization.

We may, at any time and without notice, remove any products, and suspend or terminate your account or your access to the Services if you engage in activities that violate the letter or spirit of this Product Policy, including activities outside of your use of the Services.

We have the right, but not the obligation, to monitor or investigate any products and your use of our Services at any time for compliance with this Product Policy and our Terms and Conditions of Service, or any other agreement between you and us governing your use of the Services. Our determination of whether a violation of this Product Policy has occurred will be final and binding, and any action taken with respect to enforcing this Product Policy, including taking no action at all, will be at our sole discretion.

If you become aware of any product for which we provide our Services that violates this Product Policy, please contact us at [email protected] so that we can review the product, though we are not obliged to take any action on a given product.

Most recently updated on August 1, 2020

What's new on Boxme.Asia

New Year Holiday Announcement

Holiday schedule at Boxme office 

Delivery and warehouse activities 


  • Courier activity: 

During the two days of December 25, 2020 and January 1, 2021, the loading and shipping activities will be suspended.

  • Warehouse:        

Close from 31st December till 1st Jan 

Overtime working from 9am till 6pm on 2nd Jan


  • Courier activity:   

On December 24 and December 31, 2020, the Ninjavan Unit’s pick-up and delivery activities took place from 9:00 to 16:00.

During the two days of December 25 and January 1, the loading and shipping activities will be suspended

  • Warehouse:            

Our office will be closed from 24th till 25th December 

Close on 30th December and 1st Jan 

Overtime working from 9am till 4pm on 31 December


  • Courier activity: 25th December 1st Jan: Skynet: off
  • Warehouse: Our warehouse will be closed on 25th December and 1st of January 


  • Courier activity:  1st Jan, all deliver service will be suspended. On 2nd of Jan, only EMS service will operate
  • Warehouse: Our warehouse will be closed on  1st of January and overtime working from 8am till 6pm on 2nd Jan


  • Courier activity:  

From 31st December to 2nd Jan, all pickup will be suspended. 

From 31st December to 1st Jan: All deliver service will take days off except Flash, Kerry, J&T                                       

On 2nd Jan: All deliver service will back to work except Nim express 

  • Warehouse: 

Our warehouse will be closed on  from 31st December to 2nd Jan

We are sorry for any inconvenience this may cause.

Thank you for using Boxme Global services, and we wish you a happy and safe holiday!