Simply leave your contact details in the Contact on our website. If you provide complete information, our team will reach out within 24 hours to consult and guide you through Boxme’s services before starting any cooperation.
Boxme Knowledge Base
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Frequently Asked Questions
General Question
How can I get started with Boxme services?
Which sales channels does Boxme support?
Boxme directly connects with e-commerce platforms (Shopee, Lazada, TikTok Shop, Tiki…), sales platforms (Shopify, WooCommerce, Haravan, KiotViet…), and your own custom system via API.
Where can I manage my inventory and orders?
You can manage all inventory, orders, shipping, and sales reports in the Boxme Dashboard – a centralized management system for all your sales channels.
How long does Boxme take to process an order?
Boxme guarantees order processing within 2-4 hours from the time the order is recorded in the system. For Same-Day Delivery orders, items will be picked and delivered within the same day (available in selected areas).
In which regions does Boxme provide services, and where are the fulfillment centers located?
Boxme provides fulfillment services across Vietnam, Thailand, and the Philippines, with a strong regional network. In Vietnam, Boxme’s fulfillment centers are located in Hanoi and Ho Chi Minh City, ensuring nationwide coverage and fast delivery.
