Boxme launching Customization suite solution
Experiencing a well-packaged brand can influence purchasing decisions, create new shopping trends, and promote brand loyalty and the customer will return again.
Creating an unforgettable experience when “unboxing” products with Boxme will help your brand stand out, increase your competitiveness and leave a lasting impression on your customers.
Boxme launches Custom Packaging Design Solution to meet the special packaging needs of merchants.
Personalized packaging
55% of customers will return to a brand’s website if their order is prepared in branded packaging.
Boxme can easily help you incorporate your own designed branded packaging but still ensure delivery safety. We have a variety of boxes in many sizes, to suit the design and weight of your products.
Kitting
Boxme allows customers to create packaging requirements for products in sets/kit according to instructions and quality control on each product.
Customers can easily estimate costs through the system and track transparent results on each request.
Marketing inserts
Make receiving a package from your brand feel like receiving a gift by including marketing inserts for your customers.
You can also add gifts, trial products, samples, coupons, and thank you letters… to your order automatically through automatic settings on the system.
Customize notes according to customers
From the friend sending wedding wishes from afar. From the proud parents of a new graduate. Make the unboxing experience even more memorable when you let your customers giving gifts add their own heartfelt notes to their recipients when checking out.
Want to send a gift note from your brand? You can also add custom gift notes for individual customers by editing orders before they are packed.
Eco-friendly packaging materials
In order to protect the environment and minimize plastic waste, Boxme never stop improving, adding to our packaging services with eco-friendly packaging materials, wrapping materials (inserted paper, box bags). Replace air bubble, bubble wrap by eco-friendly materials such as honeycomb paper, straw paper.
This replacement not only helps to contribute to environmental protection but also improves the consumer’s perception of the brand. However, this is a special packaging material, so there will be additional costs if brands and customers require it.
About Boxme: Boxme is a leading e-commerce support logistics service provider in Southeast Asia, helping to deploy a series of online sales campaigns for more than 600 typical brands in the region such as Tefal, Panasonic , AHC, Merzy, Colgate, Highland…
Boxme product and service update in 05/2023
In order to optimize and improve the operation process as well as services, Boxme would like to announce the latest update of new features in May 2023.
1. Request return order feature
With this new feature, Boxme’s customers can create a return request. This is also a solution for common cases when customers want to pick up returned items and deliver a new order or change sizes, or new products for customers.
Customers can actively choose a return reason such as allowing the customer to receive a new product if the original product is lost or damaged in transit or a one-way return. This helps avoid customers receiving damaged products and having to wait an extra long time to receive new products.
Adding this feature helps to ensure reliability for customers, creating the best experience when shopping.
This new feature also gives you the option to recall the product if it is faulty or not working properly. This helps to ensure that products sold on e-commerce applications meet quality standards and that customers can use the products they have purchased with peace of mind.
In the right column, Customers can select a warehouse they want to receive. After adjusting the recipient information and entering the return reason, you can click create to complete the request.
2. Adding damaged goods by expiry report and branded packaging material report
Boxme adds 2 reports of damaged goods and packaging materials:
Damaged goods by expiry report: Help customers look up the number of products by date similar to A-level products
Branded packaging material report: Export a report of packaging materials used by the warehouse
3. Divide the product shelf life into two purpose
In order to provide reasonable warehousing strategies and ensure the best condition of goods, Boxme updates and separates the expiry date into 2 items including:
- Minimum inbound shelf-life
- Minimum outbound shelf-life
4. Schedule delivery time to the warehouse
With the purpose of helping customers be more proactive in creating convenient warehousing requirements and avoiding wasting time, Boxme has added a feature to schedule delivery to the warehouse.
Taking the initiative to schedule the delivery in advance at the same time makes it convenient for customers to enter without being affected by waiting when the previous customer and can also help Boxme proactively arrange warehouse space and human resources to support warehousing.
For this feature, the Boxme system will automatically arrange the delivery time to the warehouse based on the CBM of the number of orders to be processed and the warehouse’s performance.
Note: For large shipments that require long processing as well as customers with priority needs, please contact directly with Boxme’s Customer Care and Operations department for support.
