Boxme officially launches B2B Fulfillment service
On September 28, 2020, Boxme officially launched B2B Fulfillment service to better support large businesses in goods packaging and delivery to distribution channels. B2B Fulfillment service helps Boxme perfect the logistics supply chain to provide comprehensive support for E-commerce businesses in selling multi-warehouse and multi-channel in the most convenient way.
What is B2B Fulfillment Service?
Previously, Boxme warehousing services mainly focused on e-commerce retail customers, as each placed order will be packed, labeled and delivered to the customer’s hand with Cash on Delivery collection option. This process is called B2C Fulfillment.
Unlike B2C Fulfillment, the clients for B2B Fulfillment service are businesses and retailers. B2B orders are usually bulk orders delivered to chain stores, supermarkets or other wholesale outlets.
How B2B Fulfillment service benefits businesses
With the launch of B2B Fulfillment service, Boxme can assist customers in operating and managing other distribution channels in addition to retail sales from Boxme’s centralized warehouse system. In the past, customers had to handle their own sales and shipments to B2B distribution channels. Using this feature, they can create B2B Fulfillment requests directly on Boxme’s management system.
Not only does this shorten the operational process for business, but it also helps them better manage their wholesales channel from sales to inventory and import/export procedures to make timely decisions.
In addition, to ensure the order handling time upon customers’ request, Boxme also launches Fulfill Now services with a commitment to have your order ready to ship in under 30 minutes. By partnering with urban shipping couriers such as Ahamove and Nhattin, truck services will deliver your goods to distribution points as soon as an order arises.
To conclude, with the newly launched B2B Fulfillment service, Boxme offers a all-around supply chain solution for multichannel e-commerce businesses, especially brands that are selling B2C and B2B simultaneously.
Boxme is the premier cross-border e-Commerce fulfillment network in Southeast Asia, enabling world-wide merchants to sell online into this region without needing to establish a local presence. We deliver our services by aggregating and operating a one-stop value chain of logistic professions including: International shipping, customs clearance, warehousing, connection to local marketplaces, pick and pack, last-mile delivery, local payment collection and oversea remittance.
Boxme Announcement: New office and fulfillment center in Ho Chi Minh City, Vietnam
Boxme Global would like to express our sincerest thanks to agencies, partners, customers for your trust and cooperation.
To create a professional work environment and offer better services to our customers, Boxme is pleased to announce the move of Boxme Ho Chi Minh’s office and fulfillment center to an upgraded facility as follows:
New address: Street No. 1, Industrial Group 2, Tan Binh Industrial Park, Tay Thanh Ward, Tan Phu District, Ho Chi Minh City, Vietnam.
Old address: 6th Floor, Sumikura Building, 18H Cong Hoa Street, Tan Binh District, Ho Chi Minh City, Vietnam.
Operation date: September 29, 2020.
We would like to deliver this announcement to our agencies, partners and customers to ensure seamless communication during and after the move. All transactions, letters and invoices shall be delivered to the new address starting September 29. Other information regarding the company remains unchanged.
Best regards,
Boxme Global
Boxme is the premier cross-border e-Commerce fulfillment network in Southeast Asia, enabling world-wide merchants to sell online into this region without needing to establish a local presence. We deliver our services by aggregating and operating a one-stop value chain of logistic professions including: International shipping, customs clearance, warehousing, connection to local marketplaces, pick and pack, last-mile delivery, local payment collection and oversea remittance.
Philippines’ top 4 E-commerce platforms in 2020
Not an outsider to the E-commerce development in Southeast Asia, Philippines’ E-commerce landscape also experienced certain growth. As a relatively new market, although the country’s 16% of annual market growth only ranked 6th in the region, it is still higher than the global average of 13%.
–> Read more: Philippines: An E-Commerce Landscape Like No Others
As a primitive market with a high Internet penetration rate, the Philippines will be a challenging market with great promise for online sellers. Let’s see what the top 4 most popular e-commerce platforms in the Philippines in 2020 are and what factors helped them break through in this article!
Philippines’ E-commerce Map – Q2 2020 (Credit: iPrice)
1. Lazada – www.lazada.com.ph
With more than 30 million visitors a month, Lazada evidently occupies the first position in the list. With a wide variety of categories and purchasing options from C2C to B2C, Lazada has succeeded in attracting Philippines online buyers.
Payment method:
- Cash on delivery (CoD)
- Lazada e-wallet
- Credit and debit cards
- BDO Installment
- GCash
Delivery method:
- Last-mile delivery
- Store pickup
Delivery time:
- 7 days for Manila city
- 12 days for suburban areas (except remote regions)
2. Shopee – www.shopee.ph
Shopee is known as one of the leading online shopping sites for smartphone users in Southeast Asia, including the Philippines. According to iPrice’s statistics, in the first half of 2020, Shopee is the most used E-commerce application in the Philippines and has the second highest number of visitors after Lazada with nearly 29 million.
Payment method:
- Cash on delivery (CoD)
- Shopee Pay
- Debit and credit cards
- Online banking
- Payment at transaction point
- Payment through money transfer center
- Bank transfer
Delivery method: Last-mile delivery
Delivery time:
- 2 to 5 days for Manila city
- 3 to 8 days for suburban areas
- 7 to 16 days for international products
3. Zalora – www.zalora.com.ph
Zalora, Southeast Asia’s largest fashion retailer, offers a wide variety of brands for lifestyle and fashion enthusiasts. Items from famous brands such as Adidas, Nike, Herschel, Mango, Zara and Topshop are all available on this online shopping site. You can also find products from several luxury brands like Dolce and Gabbana, Kate Spade, and Emporio Armani.
Payment method:
- Cash payment
- PayPal
- Debit and credit cards
- E-gift card
- Wallet credit
- GCash
- Google Pay
- GrabPay
Delivery method:
- Last-mile delivery
- Collection at Click + Connect sites
Delivery time: From Monday to Friday, 9 am to 6 pm, excluding holidays
4. Ebay – www.ebay.ph
Ebay is the second most popular e-commerce platform in the US market. The platform is available in many countries around the world with as many international sellers as Amazon.com. In the Philippines, this platform has the 4th number of unique visitors with 767,400 web hits according to iPrice’s statistics.
Payment method:
- Paypal (preferred)
- Debit and credit cards
- Wire transfer
- Check
- Online payment portals: Allpay.net, CertaPay, Fiserv, Nochex.com, XOOM
Delivery form: Last-mile delivery
Delivery time: Depends on the pickup location of the seller (domestic or international)
In the top 4 e-commerce platforms above, there are 3 suitable for cross-border sellers without specific product brands. Zalora in particular, is suitable for companies with an established brand. Depending on the business model, sellers can choose the most suitable sales channel or even sell multichannel.
In addition, you can refer to quite a few marketplaces that also made the list with specific audiences and market niches such as Beauty MNL, Galleon, O Shopping, etc. Moreover, social media is a very potential market to discover with Facebook, Instagram and Twitter being the three most popular social networking sites in the Philippines.
Hopefully via this article, you can have a more holistic view of the Philippines’ E-commerce market and sales channels. If you need any advice on expanding your business to the Philippines, please contact our local experts today!
Boxme is the premier cross-border e-Commerce fulfillment network in Southeast Asia, enabling world-wide merchants to sell online into this region without needing to establish a local presence. We deliver our services by aggregating and operating a one-stop value chain of logistic professions including: International shipping, customs clearance, warehousing, connection to local marketplaces, pick and pack, last-mile delivery, local payment collection and oversea remittance.
Announcement: New warehouse in Ho Chi Minh city
Boxme would like to express our sincere thanks to our customers for trusting and using our services, which has helped Boxme continuously develop and expand to offer various business solutions to our customers.
We are pleased to announce the new warehouse expansion in Tan Binh Industrial Zone, Ho Chi Minh City with modern equipment, an expanded area and especially located in the central area of Ho Chi Minh City with the following features:
- Up to 3000sqm of warehouse area with more than 500sqm of cool storage area.
- Central location that is convenient for business and transportation (5km to the airport)
- 24/7 surveillance
- Private campus
- Licensed by the government and follow fire safety protocols
New warehouse location: Street No. 1, Industrial Group 2, Tan Binh Industrial Zone, Tay Thanh Ward, Tan Phu District, HCMC, Vietnam.
From August 20 to August 30, we operate the service at the new warehouse simultaneously with the existing warehouse to ensure normal business for our customers.
As of August 20, inbound shipments will be received at the new warehouse address. Boxme will contact each customer to facilitate the transfer of goods to the new warehouse in the most convenient way possible.
After August 30, we will end all operational activities in the old warehouse at 45 Tan Son, Ward 15, Tan Binh District, Ho Chi Minh.
In addition to the new warehouse announcement in Ho Chi Minh City, Boxme would like to inform you about new services at the Boxme warehouse in Ho Chi Minh City:
- B2B fulfillment service.
- Trucking and transportation services for large shipments
- Inner-city express delivery services (within 2 hours) via Ahamove & Lalamove
Boxme would like to keep our customers informed about any changes in the supply chain. Our operation and sales departments can assist you with any related issues to ensure that your business is not affected throughout the whole process.
Best regards,
Boxme Vietnam
Boxme is the premier cross-border e-Commerce fulfillment network in Southeast Asia, enabling world-wide merchants to sell online into this region without needing to establish a local presence. We deliver our services by aggregating and operating a one-stop value chain of logistic professions including: International shipping, customs clearance, warehousing, connection to local marketplaces, pick and pack, last-mile delivery, local payment collection and oversea remittance.
Boxme supports foreign sellers enter Thailand’s E-commerce market
Thailand is one of the world’s fastest-growing e-commerce economies in the world. With a population of 70 million, the number of Internet users is 52 million and keeps growing. Thai shopping culture and behavior create potential opportunities for both Thai and foreign merchants to invest and expand their business in Thailand. However, it’s very challenging starting a business overseas, and this is when a regional expert can be of help! As the logistics expert in Southeast Asia, Boxme Global can provide you with services and consultations that can make your cross-border selling a seamless process.
–> Related post: Seize The E-Commerce Opportunity In Thailand
Import & Export
Starting an overseas business can be troublesome. Merchants who want to expand their business to a different country would need to obtain information regarding that country’s tax and regulations, as well as preparing the required permits and certificates for their products. You will need to calculate the amount to pay for tax, customs clearance, and other fees if necessary.
In Thailand, the tax & duty threshold is Thai bath (THB) 1500, which is approximately USD 45. The import duty fluctuates from 0% to 30%, with electronics as a duty-free category.
Warehousing
Warehousing is an essential part of E-commerce where orders are stocked, processed and shipped out. Unless your choice is using expensive cross-border shipping whenever there is an order placed, foreign businesses need to find a warehouse in the destination country. Setting up a warehouse of your own requires a huge upfront investment, and we are not sure that is the right decision for new brands entering the market.
Boxme warehouse in Thailand is located in Bangkok, the capital city and distribution centers throughout the country. With an area of 1500 square meters, our warehouse can cater to any demand no matter big or small. Boxme’s warehouse management system also gives you real-time updates about stock and shipment status, paired with dedicated staff to bring you a smooth logistics experience.
Integration System
Keeping track of your inventory and sales across various sales channels individually can be tedious and frustrating. For cross-border selling, you might have to either do it manually or create your own system to support the business. Otherwise, you can seek help from Third Party Logistics (3PL) companies like Boxme who could help online sellers integrate, sync information and manage orders across E-commerce platforms like Lazada, Shopee, Shopify, and much more into one single place!
Cross-Border Fulfillment
Manually processing orders can be tedious and wasting-time as sales traffic starts to surge as the picking and packing process will likely to be delayed in tandem with the large volume of orders coming in. In times like this, finding a reliable and affordable cross-border courier service will be required for international sales. Most merchants experience operations overload when they work on their own, and it gets even harder when you start expanding outside of your country.
Fulfillment is the steps involved in receiving, processing, and delivering orders to customers. Boxme usually provides fulfillment services to other parties such as manufacturers and online sellers. After an order is placed by the customer, the order information will be transferred to the fulfillment center to pick and pack, which are then labeled for shipment.
Last-Mile Delivery & CoD
The final step to E-commerce sales is the order delivery to customers’ addresses. Merchants need to prepare and identify the suitable courier services for their products in terms of price and time.
Cash on Delivery (CoD) is the most popular payment method across Southeast Asia, and Thailand is no exception. Do you know adding Cash on Delivery option can help you skyrocket your sales by 5-10 times? Your customers will feel much more confident in purchasing your products if you let them pay after the delivery.
However, with overseas sales, CoD payment is a difficulty for merchants as they are not physically there to collect the money. Thus we offer a solution: let Boxme handle all of that while you can get weekly or daily money remittance from payment gateways that connect with our system!
Boxme Support
E-commerce merchants can either hire their own team to handle the manual work or outsource to a 3PL company like Boxme.
We operate a one-stop value chain of logistics professions including:
- International shipping
- Customs clearance
- Pick, pack & warehouse in local markets (local fulfillment
- Last-mile delivery & Cash on Delivery collection
- Connect & auto-sync orders with local E-commerce marketplaces
- Local & oversea money remittance
- Support to penetrate Southeast Asia markets
Boxme has a global warehouse network spanning across 4 Southeast Asian countries: Vietnam, Thailand, Malaysia, and Indonesia. Along with fulfillment centers in the US and Hong Kong, going global is only a few simple steps away!
Our warehouses offer two types of storage conditions: normal storage for conventional products, and cool storage (25ºC) for temperature-sensitive products like cosmetics and supplements.
Using the Boxme Integration System, merchants can easily expand into new markets in another country without having to go through the tedious process involving tax, regulations and duties of different countries.
Don’t miss out on the opportunity to catch up with the growing Internet economy of Thailand! Consult with us today!
THE ULTIMATE GUIDE FOR ENTERING THAILAND’S E-COMMERCE MARKET

Boxme is the premier cross-border e-Commerce fulfillment network in Southeast Asia, enabling world-wide merchants to sell online into this region without needing to establish a local presence. We deliver our services by aggregating and operating a one-stop value chain of logistic professions including: International shipping, customs clearance, warehousing, connection to local marketplaces, pick and pack, last-mile delivery, local payment collection and oversea remittance.
Philippines: An E-commerce landscape like no others
The E-commerce market in the Philippines remains untapped despite the large customer base and high penetration rate, leaving room for online sellers to establish a foothold in the country.
Products that require cool storage warehousing
For certain product categories, storing at a low temperature is necessary to keep them in the best conditions.
Boxme Global’s operation in response to Covid-19
Boxme does not stay inactive during the Covid-19 pandemic. We are striving to adapt to the situation as well as ensure normal operation.
Thailand: One of the most potential e-commerce countries in SEA
What are you need to know before establish or expand your business to the Thai market? How Thai market will be advantage of the business?
Tiki and Sendo: Vietnam’s two biggest local E-commerce platforms in merger talks
Local-based Tiki and Sendo are rumored to become partners instead of competitors in this non-stop E-commerce race.