Philippines’ top 4 E-commerce platforms in 2020
Not an outsider to the E-commerce development in Southeast Asia, Philippines’ E-commerce landscape also experienced certain growth. As a relatively new market, although the country’s 16% of annual market growth only ranked 6th in the region, it is still higher than the global average of 13%.
–> Read more: Philippines: An E-Commerce Landscape Like No Others
As a primitive market with a high Internet penetration rate, the Philippines will be a challenging market with great promise for online sellers. Let’s see what the top 4 most popular e-commerce platforms in the Philippines in 2020 are and what factors helped them break through in this article!
Philippines’ E-commerce Map – Q2 2020 (Credit: iPrice)
1. Lazada – www.lazada.com.ph
With more than 30 million visitors a month, Lazada evidently occupies the first position in the list. With a wide variety of categories and purchasing options from C2C to B2C, Lazada has succeeded in attracting Philippines online buyers.
Payment method:
- Cash on delivery (CoD)
- Lazada e-wallet
- Credit and debit cards
- BDO Installment
- GCash
Delivery method:
- Last-mile delivery
- Store pickup
Delivery time:
- 7 days for Manila city
- 12 days for suburban areas (except remote regions)
2. Shopee – www.shopee.ph
Shopee is known as one of the leading online shopping sites for smartphone users in Southeast Asia, including the Philippines. According to iPrice’s statistics, in the first half of 2020, Shopee is the most used E-commerce application in the Philippines and has the second highest number of visitors after Lazada with nearly 29 million.
Payment method:
- Cash on delivery (CoD)
- Shopee Pay
- Debit and credit cards
- Online banking
- Payment at transaction point
- Payment through money transfer center
- Bank transfer
Delivery method: Last-mile delivery
Delivery time:
- 2 to 5 days for Manila city
- 3 to 8 days for suburban areas
- 7 to 16 days for international products
3. Zalora – www.zalora.com.ph
Zalora, Southeast Asia’s largest fashion retailer, offers a wide variety of brands for lifestyle and fashion enthusiasts. Items from famous brands such as Adidas, Nike, Herschel, Mango, Zara and Topshop are all available on this online shopping site. You can also find products from several luxury brands like Dolce and Gabbana, Kate Spade, and Emporio Armani.
Payment method:
- Cash payment
- PayPal
- Debit and credit cards
- E-gift card
- Wallet credit
- GCash
- Google Pay
- GrabPay
Delivery method:
- Last-mile delivery
- Collection at Click + Connect sites
Delivery time: From Monday to Friday, 9 am to 6 pm, excluding holidays
4. Ebay – www.ebay.ph
Ebay is the second most popular e-commerce platform in the US market. The platform is available in many countries around the world with as many international sellers as Amazon.com. In the Philippines, this platform has the 4th number of unique visitors with 767,400 web hits according to iPrice’s statistics.
Payment method:
- Paypal (preferred)
- Debit and credit cards
- Wire transfer
- Check
- Online payment portals: Allpay.net, CertaPay, Fiserv, Nochex.com, XOOM
Delivery form: Last-mile delivery
Delivery time: Depends on the pickup location of the seller (domestic or international)
In the top 4 e-commerce platforms above, there are 3 suitable for cross-border sellers without specific product brands. Zalora in particular, is suitable for companies with an established brand. Depending on the business model, sellers can choose the most suitable sales channel or even sell multichannel.
In addition, you can refer to quite a few marketplaces that also made the list with specific audiences and market niches such as Beauty MNL, Galleon, O Shopping, etc. Moreover, social media is a very potential market to discover with Facebook, Instagram and Twitter being the three most popular social networking sites in the Philippines.
Hopefully via this article, you can have a more holistic view of the Philippines’ E-commerce market and sales channels. If you need any advice on expanding your business to the Philippines, please contact our local experts today!
Boxme is the premier cross-border e-Commerce fulfillment network in Southeast Asia, enabling world-wide merchants to sell online into this region without needing to establish a local presence. We deliver our services by aggregating and operating a one-stop value chain of logistic professions including: International shipping, customs clearance, warehousing, connection to local marketplaces, pick and pack, last-mile delivery, local payment collection and oversea remittance.
Announcement: New warehouse in Ho Chi Minh city
Boxme would like to express our sincere thanks to our customers for trusting and using our services, which has helped Boxme continuously develop and expand to offer various business solutions to our customers.
We are pleased to announce the new warehouse expansion in Tan Binh Industrial Zone, Ho Chi Minh City with modern equipment, an expanded area and especially located in the central area of Ho Chi Minh City with the following features:
- Up to 3000sqm of warehouse area with more than 500sqm of cool storage area.
- Central location that is convenient for business and transportation (5km to the airport)
- 24/7 surveillance
- Private campus
- Licensed by the government and follow fire safety protocols
New warehouse location: Street No. 1, Industrial Group 2, Tan Binh Industrial Zone, Tay Thanh Ward, Tan Phu District, HCMC, Vietnam.
From August 20 to August 30, we operate the service at the new warehouse simultaneously with the existing warehouse to ensure normal business for our customers.
As of August 20, inbound shipments will be received at the new warehouse address. Boxme will contact each customer to facilitate the transfer of goods to the new warehouse in the most convenient way possible.
After August 30, we will end all operational activities in the old warehouse at 45 Tan Son, Ward 15, Tan Binh District, Ho Chi Minh.
In addition to the new warehouse announcement in Ho Chi Minh City, Boxme would like to inform you about new services at the Boxme warehouse in Ho Chi Minh City:
- B2B fulfillment service.
- Trucking and transportation services for large shipments
- Inner-city express delivery services (within 2 hours) via Ahamove & Lalamove
Boxme would like to keep our customers informed about any changes in the supply chain. Our operation and sales departments can assist you with any related issues to ensure that your business is not affected throughout the whole process.
Best regards,
Boxme Vietnam
Boxme is the premier cross-border e-Commerce fulfillment network in Southeast Asia, enabling world-wide merchants to sell online into this region without needing to establish a local presence. We deliver our services by aggregating and operating a one-stop value chain of logistic professions including: International shipping, customs clearance, warehousing, connection to local marketplaces, pick and pack, last-mile delivery, local payment collection and oversea remittance.
