{"id":84312,"date":"2020-06-30T04:57:13","date_gmt":"2020-06-30T04:57:13","guid":{"rendered":"https:\/\/blog.boxme.asia\/vi\/?p=84312"},"modified":"2020-06-30T04:57:13","modified_gmt":"2020-06-30T04:57:13","slug":"toi-uu-quan-ly-telesales-trong-doanh-nghiep","status":"publish","type":"post","link":"https:\/\/boxme.asia\/vi\/toi-uu-quan-ly-telesales-trong-doanh-nghiep\/","title":{"rendered":"T\u1ed1i \u01b0u qu\u1ea3n l\u00fd telesales trong doanh nghi\u1ec7p"},"content":{"rendered":"<p>Khi b\u1ea1n t\u1ed1i \u01b0u \u0111\u01b0\u1ee3c hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c c\u1ee7a b\u1ed9 ph\u1eadn telesales t\u1ea1i doanh nghi\u1ec7p c\u1ee7a m\u00ecnh th\u00ec b\u1ea1n \u0111\u00e3 r\u1ea5t g\u1ea7n v\u1edbi vi\u1ec7c \u0111\u1ea3m b\u1ea3o kinh doanh th\u00e0nh c\u00f4ng cho doanh nghi\u1ec7p m\u00ecnh r\u1ed3i \u0111\u1ea5y. Khi nh\u1eafc t\u1edbi qu\u1ea3n l\u00fd vi\u1ec7c v\u1eadn h\u00e0nh telesales th\u00ec c\u1ea7n ph\u1ea3i l\u01b0u \u00fd ba v\u1ea5n \u0111\u1ec1 ch\u00ednh \u0111\u00f3 l\u00e0 v\u1ec1 y\u1ebfu t\u1ed1 con ng\u01b0\u1eddi, h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd v\u00e0 h\u1ec7 th\u1ed1ng gi\u00e1m s\u00e1t.&nbsp;<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"449\" src=\"https:\/\/blog.boxme.asia\/vi\/wp-content\/uploads\/sites\/7\/2020\/06\/37eeee700a85b5f10060-1024x575.jpeg\" alt=\"\"><\/p>\n<h3><strong>Y\u1ebfu t\u1ed1 con ng\u01b0\u1eddi<\/strong><\/h3>\n<p>Nh\u00e2n s\u1ef1 lu\u00f4n l\u00e0 m\u1ed9t y\u1ebfu t\u1ed1 c\u1ed1t l\u00f5i quan tr\u1ecdng c\u1ee7a doanh nghi\u1ec7p. Khi c\u00f3 m\u1ed9t h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng t\u1ed1t m\u00e0 \u0111\u1ed9i telesales c\u1ee7a b\u1ea1n l\u1ea1i ch\u01b0a bi\u1ebft c\u00e1ch t\u01b0 v\u1ea5n \u0111\u1ec3 ch\u1ed1t sale th\u00ec vi\u1ec7c l\u00e3ng ph\u00ed data kh\u00e1ch h\u00e0ng s\u1ebd l\u00e0 \u0111i\u1ec1u kh\u00f4ng tr\u00e1nh kh\u1ecfi. V\u1eady b\u1ea1n \u0111\u00e3 bi\u1ebft c\u1ea7n chu\u1ea9n b\u1ecb nh\u1eefng g\u00ec cho nh\u00e2n s\u1ef1 telesales c\u1ee7a m\u00ecnh ch\u01b0a?<\/p>\n<h5>\u0110\u00e0o t\u1ea1o nh\u00e2n s\u1ef1<\/h5>\n<p>\u1ede b\u1ea5t c\u1ee9 m\u1ed9t b\u1ed9 ph\u1eadn n\u00e0o, vi\u1ec7c h\u01b0\u1edbng d\u1eabn nghi\u1ec7p v\u1ee5 lu\u00f4n \u00e0 vi\u1ec7c \u0111\u1ea7u ti\u00ean khi ti\u1ebfp nh\u1eadn m\u1ed9t nh\u00e2n s\u1ef1 m\u1edbi. Nh\u01b0ng \u0111\u1eb7c th\u00f9 v\u1edbi b\u1ed9 ph\u1eadn telesales, vi\u1ec7c \u0111\u00e0o t\u1ea1o nghi\u1ec7p v\u1ee5 n\u00e0y c\u1ea7n ph\u1ea3i l\u00e0m b\u00e0i b\u1ea3n v\u00e0 k\u1ef9 l\u01b0\u1ee1ng h\u01a1n tr\u01b0\u1edbc khi cho nh\u00e2n s\u1ef1 \u0111\u00f3 ti\u1ebfp x\u00fac v\u1edbi th\u1ef1c t\u1ebf. Do b\u1ed9 ph\u1eadn telesales l\u00e0 b\u1ed9 ph\u1eadn ti\u1ebfp x\u00fac tr\u1ef1c ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng, vi\u1ec7c m\u1ed9t nh\u00e2n vi\u00ean t\u01b0 v\u1ea5n telesales c\u1ea7n \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o hi\u1ec3u r\u00f5 v\u1ec1 s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5, ch\u00ednh s\u00e1ch c\u1ee7a c\u00f4ng ty m\u00ecnh \u0111\u1ec3 tr\u1ea3 l\u1eddi kh\u00e1ch h\u00e0ng l\u00e0 \u0111i\u1ec1u c\u1ef1c k\u00ec c\u1ea7n thi\u1ebft, \u0111\u1eb7c bi\u1ec7t l\u00e0 c\u1ea7n \u0111\u00e0o t\u1ea1o v\u1ec1 th\u00e1i \u0111\u1ed9 tr\u00f2 chuy\u1ec7n v\u1edbi kh\u00e1ch h\u00e0ng. V\u00ec \u0111\u00f4i khi ch\u1ec9 v\u00ec m\u1ed9t \u0111i\u1ec3m ch\u1ea1m nh\u1ecf kh\u00f4ng \u0111\u01b0\u1ee3c ch\u0103m ch\u00fat n\u00e0y v\u1edbi kh\u00e1ch h\u00e0ng, c\u00f3 th\u1ec3 s\u1ebd d\u1eabn \u0111\u1ebfn nh\u1eefng t\u00ecnh hu\u1ed1ng t\u1ed3i t\u1ec7, hi\u1ec3u l\u1ea7m v\u00e0 g\u00e2y \u1ea3nh h\u01b0\u1edfng kh\u00f4ng nh\u1ecf t\u1edbi th\u01b0\u01a1ng hi\u1ec7u m\u00e0 b\u1ea1n d\u00e0y c\u00f4ng g\u00e2y d\u1ef1ng n\u00ean.<br \/>\nKh\u00f4ng ch\u1ec9 \u0111\u00e0o t\u1ea1o v\u1ec1 c\u00e1c ki\u1ebfn th\u1ee9c c\u01a1 b\u1ea3n v\u1ec1 doanh nghi\u1ec7p, d\u1ecbch v\u1ee5, nh\u00f3m telesales c\u00f2n c\u1ea7n \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o trao \u0111\u1ed5i kinh nghi\u1ec7m h\u00e0ng tu\u1ea7n \u0111\u1ec3 trau d\u1ed3i th\u00eam k\u1ef9 n\u0103ng t\u01b0 v\u1ea5n c\u0169ng nh\u01b0 c\u1eadp nh\u1eadt c\u00e1c xu h\u01b0\u1edbng, c\u00e1c c\u00e1ch x\u1eed l\u00fd t\u00ecnh hu\u1ed1ng c\u1ee7a \u0111\u1ed1i th\u1ee7 \u0111\u1ec3 \u0111\u01b0a ra c\u00e1c h\u00ecnh th\u1ee9c t\u01b0 v\u1ea5n ph\u00f9 h\u1ee3p v\u1edbi kh\u00e1ch h\u00e0ng gi\u00fap t\u0103ng th\u00eam l\u1ee3i th\u1ebf c\u1ea1nh tranh h\u01a1n cho doanh nghi\u1ec7p.<\/p>\n<h5>L\u00ean k\u1ecbch b\u1ea3n telesales r\u00f5 r\u00e0ng<\/h5>\n<p>B\u1ea1n c\u1ea7n ph\u1ea3i c\u00f3 s\u1eb5n m\u1ed9t k\u1ecbch b\u1ea3n telesales r\u00f5 r\u00e0ng cho nh\u00e2n s\u1ef1 c\u1ee7a m\u00ecnh \u0111\u1ec3 \u0111\u1ed3ng nh\u1ea5t c\u00e1ch x\u1eed l\u00fd c\u00e1c t\u00ecnh hu\u1ed1ng ph\u00e1t sinh. Cung c\u1ea5p cho c\u00e1c nh\u00e2n vi\u00ean telesales v\u1edbi c\u00e1c k\u1ecbch b\u1ea3n \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf t\u1ed1t, di\u1ec5n \u0111\u1ea1t t\u1ed1t, \u0111\u01b0\u1ee3c c\u00e2n nh\u1eafc k\u1ef9 l\u01b0\u1ee1ng s\u1ebd gi\u00fap nh\u00e2n vi\u00ean tr\u00e1nh b\u1ee1 ng\u1ee1 khi n\u00f3i chuy\u1ec7n v\u1edbi kh\u00e1ch h\u00e0ng v\u00e0 bi\u1ebft c\u00e1ch x\u1eed l\u00fd c\u00e1c t\u00ecnh hu\u1ed1ng ph\u00e1t sinh m\u1ed9t c\u00e1ch h\u1ee3p l\u00fd tr\u00e1nh g\u00e2y ra nh\u1eefng hi\u1ec3u l\u1ea7m ho\u1eb7c sai s\u00f3t kh\u00f4ng \u0111\u00e1ng c\u00f3 khi tr\u00f2 chuy\u1ec7n v\u1edbi kh\u00e1ch h\u00e0ng.<\/p>\n<h5>Trao m\u1ed9t ph\u1ea7n quy\u1ec1n quy\u1ebft \u0111\u1ecbnh cho telesales<\/h5>\n<p>Trao quy\u1ec1n quy\u1ebft \u0111\u1ecbnh cho telesales l\u00e0 m\u1ed9t c\u00e1ch gi\u00fap cho nh\u00f3m telesales c\u1ee7a b\u1ea1n ho\u1ea1t \u0111\u1ed9ng hi\u1ec7u qu\u1ea3 h\u01a1n. Vi\u1ec7c trao m\u1ed9t s\u1ed1 quy\u1ec1n h\u1ea1n nh\u1ea5t \u0111\u1ecbnh cho telesales trong m\u1ed9t v\u00e0i t\u00ecnh hu\u1ed1ng s\u1ebd gi\u00fap telesales linh ho\u1ea1t h\u01a1n trong vi\u1ec7c x\u1eed l\u00fd c\u00e1c t\u00ecnh hu\u1ed1ng g\u1eb7p ph\u1ea3i v\u1edbi kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch k\u1ecbp th\u1eddi.<\/p>\n<p>&gt;&gt; Xem th\u00eam: <a href=\"https:\/\/blog.boxme.asia\/vi\/1001-ly-do-hoan-hang-troi-oi-dat-hoi-khi-ban-hang-online\/\">1001 l\u00fd do ho\u00e0n h\u00e0ng &#8220;tr\u1eddi \u01a1i \u0111\u1ea5t h\u1ee1i&#8221; khi b\u00e1n h\u00e0ng online<\/a><\/p>\n<h3><strong>H\u1ec7 th\u1ed1ng, quy tr\u00ecnh qu\u1ea3n l\u00fd telesales<\/strong><\/h3>\n<p><img decoding=\"async\" width=\"800\" height=\"534\" src=\"https:\/\/blog.boxme.asia\/vi\/wp-content\/uploads\/sites\/7\/2020\/06\/OUTILS_SUIVI_BD-1024x683.jpg\" alt=\"\"><\/p>\n<p>S\u1ebd kh\u00f4ng c\u1ea7n thi\u1ebft ph\u1ea3i l\u00e3ng ph\u00ed mua m\u1ed9t ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd telesales \u0111\u1eaft ti\u1ec1n khi doanh nghi\u1ec7p c\u1ee7a b\u1ea1n \u0111ang trong giai \u0111o\u1ea1n m\u1edbi \u0111i v\u00e0o ho\u1ea1t \u0111\u1ed9ng. Tuy nhi\u00ean vi\u1ec7c s\u1eafp x\u1ebfp v\u00e0 ph\u00e2n lu\u1ed3ng d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng khi \u0111\u01b0a v\u1ec1 cho \u0111\u1ed9i telesales c\u1ee7a b\u1ea1n c\u1ea7n ph\u1ea3i \u0111\u01b0\u1ee3c l\u00e0m ngay t\u1eeb \u0111\u1ea7u \u0111\u1ec3 d\u1eef li\u1ec7u \u0111\u01b0\u1ee3c ph\u00e2n b\u1ed5 h\u1ee3p l\u00ed.<\/p>\n<p>M\u1ed9t l\u1ed7i ph\u00e2n b\u1ed5 d\u1eef li\u1ec7u telesales r\u1ea5t hay g\u1eb7p kh\u00f4ng ch\u1ec9 \u1edf nh\u1eefng doanh nghi\u1ec7p nh\u1ecf m\u00e0 c\u00f2n \u1edf nh\u1eefng t\u1eadp \u0111o\u00e0n l\u1edbn \u0111\u00f3 l\u00e0 vi\u1ec7c ph\u00e2n b\u1ed5 d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng b\u1ecb ch\u1ed3ng ch\u00e9o trong n\u1ed9i b\u1ed9 c\u00f4ng ty. Vi\u1ec7c n\u00e0y d\u1eabn \u0111\u1ebfn vi\u1ec7c kh\u00e1ch h\u00e0ng s\u1ebd th\u1ea5y r\u1ea5t phi\u1ec1n ph\u1ee9c khi b\u1ecb li\u00ean h\u1ec7 r\u1ea5t nhi\u1ec1u l\u1ea7n b\u1edfi nhi\u1ec1u ng\u01b0\u1eddi kh\u00e1c nhau ch\u1ec9 \u0111\u1ec3 gi\u1ea3i quy\u1ebft c\u00f9ng m\u1ed9t v\u1ea5n \u0111\u1ec1. \u0110i\u1ec1u n\u00e0y s\u1ebd \u0111em l\u1ea1i tr\u1ea3i nghi\u1ec7m kh\u00f4ng t\u1ed1t cho kh\u00e1ch h\u00e0ng v\u1ec1 doanh nghi\u1ec7p, l\u00e0m m\u1ea5t l\u00f2ng tin c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0o vi\u1ec7c s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n.<\/p>\n<p>Do \u0111\u00f3 vi\u1ec7c ph\u00e2n b\u1ed5 s\u00e0ng l\u1ecdc v\u00e0 ph\u00e2n lu\u1ed3ng d\u1eef li\u1ec7u \u0111\u1ec3 b\u1ed9 ph\u1eadn telesales x\u1eed l\u00fd l\u00e0 v\u00f4 c\u00f9ng quan tr\u1ecdng \u0111\u1ec3 tr\u00e1nh g\u00e2y ra s\u1ef1 kh\u00f3 ch\u1ecbu cho kh\u00e1ch h\u00e0ng c\u0169ng nh\u01b0 t\u1ea1o \u1ea5n t\u01b0\u1ee3ng l\u00e0m vi\u1ec7c chuy\u00ean nghi\u1ec7p c\u1ee7a doanh nghi\u1ec7p cho kh\u00e1ch h\u00e0ng.<\/p>\n<p>Sau b\u01b0\u1edbc s\u00e0ng l\u1ecdc ph\u00e2n lo\u1ea1i d\u1eef li\u1ec7u, doanh nghi\u1ec7p c\u1ea7n x\u1eed l\u00fd v\u00e0 ph\u00e2n lo\u1ea1i kh\u00e1ch h\u00e0ng sau b\u01b0\u1edbc g\u1ecdi \u0111\u1ea7u ti\u00ean theo k\u1ecbch b\u1ea3n sale \u0111\u00e3 \u0111\u01b0a ra. C\u1ea7n chia ra ph\u00e2n lo\u1ea1i r\u00f5 nh\u1eefng kh\u00e1ch h\u00e0ng n\u00e0o c\u1ea7n g\u1ecdi l\u1ea1i ho\u1eb7c kh\u00e1ch h\u00e0ng \u0111\u00e3 s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m d\u1ecbch v\u1ee5 \u0111\u1ec3 c\u00f3 c\u00e1ch ch\u0103m s\u00f3c t\u1eebng b\u01b0\u1edbc cho ph\u00f9 h\u1ee3p.<\/p>\n<p>List c\u00e1c m\u1ee5c c\u1ea7n c\u00f3 trong vi\u1ec7c qu\u1ea3n l\u00fd telesales:<\/p>\n<ul>\n<li>Qu\u1ea3n l\u00fd d\u1eef li\u1ec7u \u0111\u1ea7u v\u00e0o kh\u00e1ch h\u00e0ng<\/li>\n<li>Ph\u00e2n lu\u1ed3ng x\u1eed l\u00fd d\u1eef li\u1ec7u cho telesales<\/li>\n<li>Quy tr\u00ecnh x\u1eed l\u00fd d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng theo k\u1ecbch b\u1ea3n telesales (m\u1ee9c \u0111\u1ed9 \u01b0u ti\u00ean, tr\u00ecnh t\u1ef1 x\u1eed l\u00fd)<\/li>\n<\/ul>\n<p>&gt;&gt; C\u00f3 th\u1ec3 b\u1ea1n quan t\u00e2m:&nbsp;<a href=\"https:\/\/blog.boxme.asia\/vi\/lua-chon-hau-can-toi-uu-luu-kho-hoan-tat-don-hang\/\">L\u1ef1a ch\u1ecdn h\u1eadu c\u1ea7n t\u1ed1i \u01b0u nh\u1ea5t: l\u01b0u kho hay ho\u00e0n t\u1ea5t \u0111\u01a1n h\u00e0ng?<\/a><\/p>\n<h3><strong>Gi\u00e1m s\u00e1t qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng telesales<\/strong><\/h3>\n<p>Vi\u1ec7c gi\u00e1m s\u00e1t ch\u1ea5t l\u01b0\u1ee3ng telesales hi\u1ec7n \u0111ang \u0111\u01b0\u1ee3c nhi\u1ec1u doanh nghi\u1ec7p \u00e1p d\u1ee5ng \u0111\u00f3 l\u00e0 d\u1ef1a v\u00e0o hi\u1ec7u su\u1ea5t th\u1ef1c t\u1ebf \u0111\u1ec3 \u0111\u00e1nh gi\u00e1. T\u1eeb \u0111\u00f3 c\u00f3 th\u1ec3 ph\u00e2n lo\u1ea1i \u0111\u01b0\u1ee3c ch\u1ea5t l\u01b0\u1ee3ng nh\u00e2n s\u1ef1 telesales. B\u00ean c\u1ea1nh \u0111\u00f3 l\u00e0 h\u1ec7 th\u1ed1ng ghi \u00e2m l\u1ea1i t\u1ea5t c\u1ea3 c\u00e1c cu\u1ed9c g\u1ecdi v\u1edbi kh\u00e1ch h\u00e0ng, vi\u1ec7c n\u00e0y nh\u1eb1m tr\u00e1nh nh\u1eefng hi\u1ec3u nh\u1ea7m v\u00e0 tranh ch\u1ea5p kh\u00f4ng \u0111\u00e1ng c\u00f3 v\u1ec1 sau c\u0169ng nh\u01b0 l\u01b0u l\u1ea1i b\u1eb1ng ch\u1ee9ng gi\u1ea3i quy\u1ebft c\u00e1c tranh ch\u1ea5p gi\u1eefa kh\u00e1ch h\u00e0ng v\u00e0 doanh nghi\u1ec7p khi li\u00ean h\u1ec7 qua telesales.<\/p>\n<p>B\u00ean c\u1ea1nh vi\u1ec7c gi\u00e1m s\u00e1t ch\u1ea5t l\u01b0\u1ee3ng telesales th\u00ec doanh nghi\u1ec7p n\u00ean c\u00f3 c\u00e1c ch\u1ebf \u0111\u1ed9 th\u01b0\u1edfng d\u00e0nh cho nh\u1eefng c\u00e1 nh\u00e2n telesales l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3 ho\u1eb7c c\u00f3 ti\u1ebfn b\u1ed9 v\u01b0\u1ee3t b\u1eadc trong th\u00e1ng \u0111\u1ec3 khuy\u1ebfn kh\u00edch nh\u00e2n s\u1ef1 ph\u00e1t tri\u1ec3n c\u0169ng nh\u01b0 c\u00f3 th\u1ec3 gi\u1eef l\u1ea1i \u0111\u01b0\u1ee3c nh\u1eefng nh\u00e2n s\u1ef1 telesales c\u1ed1t c\u00e1n.<\/p>\n<p><a href=\"https:\/\/boxme.asia\/en\/contact\"><br \/>\n<img decoding=\"async\" width=\"800\" height=\"209\" src=\"https:\/\/blog.boxme.asia\/vi\/wp-content\/uploads\/sites\/7\/2020\/04\/Blog-footer-Viet.jpg\" alt=\"\">\t\t\t\t\t\t\t\t<\/a><\/p>\n<p>Boxme l\u00e0 m\u1ea1ng l\u01b0\u1edbi d\u1ecbch v\u1ee5 h\u1eadu c\u1ea7n h\u1ed7 tr\u1ee3 th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed h\u00e0ng \u0111\u1ea7u \u0110\u00f4ng Nam \u00c1, gi\u00fap ng\u01b0\u1eddi d\u00f9ng tri\u1ec3n khai c\u00e1c chi\u1ebfn d\u1ecbch b\u00e1n h\u00e0ng online xuy\u00ean bi\u00ean gi\u1edbi theo c\u00e1ch d\u1ec5 d\u00e0ng v\u00e0 ti\u1ebft ki\u1ec7m chi ph\u00ed nh\u1ea5t.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Khi b\u1ea1n t\u1ed1i \u01b0u \u0111\u01b0\u1ee3c hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c c\u1ee7a b\u1ed9 ph\u1eadn telesales t\u1ea1i doanh nghi\u1ec7p c\u1ee7a m\u00ecnh th\u00ec b\u1ea1n \u0111\u00e3 r\u1ea5t g\u1ea7n v\u1edbi vi\u1ec7c \u0111\u1ea3m b\u1ea3o kinh doanh th\u00e0nh c\u00f4ng cho doanh nghi\u1ec7p m\u00ecnh r\u1ed3i \u0111\u1ea5y. Khi nh\u1eafc t\u1edbi qu\u1ea3n l\u00fd vi\u1ec7c v\u1eadn h\u00e0nh telesales th\u00ec c\u1ea7n ph\u1ea3i l\u01b0u \u00fd ba v\u1ea5n \u0111\u1ec1 ch\u00ednh [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":84314,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[62],"tags":[],"class_list":["post-84312","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-khac"],"_links":{"self":[{"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/posts\/84312","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/comments?post=84312"}],"version-history":[{"count":0,"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/posts\/84312\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/media\/84314"}],"wp:attachment":[{"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/media?parent=84312"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/categories?post=84312"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/tags?post=84312"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}