{"id":82259,"date":"2018-11-29T07:02:04","date_gmt":"2018-11-29T07:02:04","guid":{"rendered":"http:\/\/blog.boxme.asia\/vi\/?p=82259"},"modified":"2018-11-29T07:02:04","modified_gmt":"2018-11-29T07:02:04","slug":"tang-qua-khach-hang-cuoi-nam-nhu-the-nao","status":"publish","type":"post","link":"https:\/\/boxme.asia\/vi\/tang-qua-khach-hang-cuoi-nam-nhu-the-nao\/","title":{"rendered":"C\u00f3 n\u00ean t\u1eb7ng qu\u00e0 cu\u1ed1i n\u0103m cho kh\u00e1ch h\u00e0ng v\u00e0 \u0111\u1ed1i t\u00e1c v\u00e0 t\u1eb7ng qu\u00e0 nh\u01b0 th\u1ebf n\u00e0o cho h\u1ee3p l\u00fd?"},"content":{"rendered":"<p><span style=\"font-weight: 400\">T\u1eb7ng qu\u00e0 cu\u1ed1i n\u0103m cho kh\u00e1ch h\u00e0ng v\u00e0 \u0111\u1ed1i t\u00e1c lu\u00f4n l\u00e0 c\u00f4ng vi\u1ec7c c\u1ea7n thi\u1ebft c\u1ee7a r\u1ea5t nhi\u1ec1u doanh nghi\u1ec7p. V\u00ec sao nh\u01b0 v\u1eady? N\u00ean t\u1eb7ng th\u1ebf n\u00e0o m\u1edbi ph\u00f9 h\u1ee3p v\u00e0 hi\u1ec7u qu\u1ea3?<\/span><\/p>\n<h2><b>L\u1ee3i \u00edch khi t\u1eb7ng qu\u00e0 cu\u1ed1i n\u0103m cho kh\u00e1ch h\u00e0ng\/\u0111\u1ed1i t\u00e1c<\/b><span style=\"font-weight: 400\"><br \/>\n<\/span><\/h2>\n<p><span style=\"font-weight: 400\">Vi\u1ec7c <\/span><a href=\"https:\/\/blog.boxme.asia\/vi\/tang-qua-cho-khach-hang-cuoi-nam-2\/\" target=\"_blank\" rel=\"noopener noreferrer\"><b>ti\u1ebfp th\u1ecb b\u1eb1ng qu\u00e0 t\u1eb7ng<\/b><\/a><span style=\"font-weight: 400\"> t\u1eeb l\u00e2u \u0111\u00e3 tr\u1edf th\u00e0nh c\u00f4ng c\u1ee5 ph\u1ed5 bi\u1ebfn v\u00e0 h\u1eefu hi\u1ec7u trong chi\u1ebfn l\u01b0\u1ee3c marketing. Theo \u0111\u00f3, <\/span><b>nh\u1eefng m\u00f3n qu\u00e0 \u00fd ngh\u0129a, ph\u00f9 h\u1ee3p<\/b><span style=\"font-weight: 400\"> s\u1ebd l\u00e0 c\u1ea7u n\u1ed1i gi\u1eefa kh\u00e1ch h\u00e0ng v\u00e0 doanh nghi\u1ec7p, gi\u00fap duy tr\u00ec l\u00f2ng trung th\u00e0nh c\u1ee7a kh\u00e1ch h\u00e0ng. Nh\u1eefng l\u1ee3i \u00edch c\u1ee7a vi\u1ec7c t\u1eb7ng qu\u00e0 cho kh\u00e1ch \u0111\u01b0\u1ee3c kh\u00e1i qu\u00e1t nh\u01b0 sau:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><b>T\u00ecnh y\u00eau c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1ed1i v\u1edbi nh\u00e3n hi\u1ec7u<\/b><span style=\"font-weight: 400\">: Khi b\u1ea1n t\u1eb7ng qu\u00e0 cho kh\u00e1ch h\u00e0ng th\u00e2n thi\u1ebft, h\u1ecd s\u1ebd c\u1ea3m th\u1ea5y doanh nghi\u1ec7p c\u00f3 m\u1ed1i quan t\u00e2m \u0111\u1ebfn kh\u00e1ch h\u00e0ng, th\u1ec3 hi\u1ec7n s\u1ef1 chu \u0111\u00e1u v\u00e0 t\u1eadn t\u00e2m c\u1ee7a doanh nghi\u1ec7p. T\u00e2m l\u00ed con ng\u01b0\u1eddi d\u1ec5 r\u01a1i v\u00e0o \u201cb\u1eaby c\u1ea3m x\u00fac\u201d khi \u0111\u01b0\u1ee3c quan t\u00e2m \u0111\u00fang th\u1eddi \u0111i\u1ec3m. \u0110i\u1ec1u n\u00e0y gi\u00fap kh\u00e1ch h\u00e0ng tin t\u01b0\u1edfng v\u00e0 trung th\u00e0nh v\u1edbi th\u01b0\u01a1ng hi\u1ec7u. Trong d\u1ecbp cu\u1ed1i n\u0103m th\u00ec m\u00f3n qu\u00e0 tri \u00e2n \u0111\u1eb7c c\u1ee7a doanh nghi\u1ec7p s\u1ebd l\u00e0m \u201c\u1ea5m l\u00f2ng\u201d b\u1ea5t k\u00ec kh\u00e1ch h\u00e0ng. T\u1eeb \u0111\u00f3, kh\u00e1ch h\u00e0ng s\u1ebd trung th\u00e0nh nhi\u1ec1u h\u01a1n v\u1edbi doanh nghi\u1ec7p\/th\u01b0\u01a1ng hi\u1ec7u.<\/span><\/li>\n<li style=\"font-weight: 400\"><b>Th\u00fac \u0111\u1ea9y doanh s\u1ed1:<\/b><span style=\"font-weight: 400\"> Kh\u00e1ch h\u00e0ng r\u01a1i v\u00e0o \u201cb\u1eaby c\u1ea3m x\u00fac\u201d c\u00f3 xu h\u01b0\u1edbng mua h\u00e0ng nhi\u1ec1u h\u01a1n v\u00e0o n\u0103m sau. Qu\u00e0 t\u1eb7ng cu\u1ed1i n\u0103m l\u00e0 m\u00f3n qu\u00e0 tri \u00e2n cho s\u1ef1 \u1ee7ng h\u1ed9 c\u1ee7a kh\u00e1ch h\u00e0ng. \u0110\u00f3 s\u1ebd l\u00e0 \u0111\u1ed9ng l\u1ef1c \u0111\u1ec3 h\u1ecd ti\u1ebfp t\u1ee5c ti\u00eau d\u00f9ng v\u00e0o n\u0103m sau.<\/span><\/li>\n<li style=\"font-weight: 400\"><b>Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng quan tr\u1ecdng<\/b><span style=\"font-weight: 400\">: Nh\u1eefng kh\u00e1ch h\u00e0ng n\u00e0y th\u01b0\u1eddng c\u00f3 \u1ea3nh h\u01b0\u1edfng l\u1edbn \u0111\u1ebfn doanh thu v\u00e0 l\u1ee3i nhu\u1eadn c\u1ee7a doanh nghi\u1ec7p. Do \u0111\u00f3, b\u1ea1n ph\u1ea3i lu\u00f4n ra s\u1ee9c h\u1ed7 tr\u1ee3 c\u0169ng nh\u01b0 c\u00f3 nhi\u1ec1u ph\u1ea7n th\u01b0\u1edfng cho kh\u00e1ch h\u00e0ng l\u1edbn \u0111\u1ec3 gi\u1eef ch\u00e2n h\u1ecd. Qu\u00e0 t\u1eb7ng cu\u1ed1i n\u0103m th\u1eadt \u0111\u1ed9c \u0111\u00e1o v\u00e0 gi\u00e1 tr\u1ecb s\u1ebd l\u00e0 ph\u1ea7n th\u01b0\u1edfng \u00fd ngh\u0129a cho m\u1ed9t n\u0103m h\u1ecd chi ti\u00eau r\u1ea5t nhi\u1ec1u cho th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n.<\/span><\/li>\n<\/ul>\n<div id=\"attachment_82260\" style=\"width: 634px\" class=\"wp-caption aligncenter\"><img fetchpriority=\"high\" decoding=\"async\" aria-describedby=\"caption-attachment-82260\" class=\"size-full wp-image-82260\" src=\"http:\/\/blog.boxme.asia\/vi\/wp-content\/uploads\/sites\/7\/2018\/11\/boxme-co-nen-tang-qua-cuoi-nam-cho-khach-hang.jpg\" alt=\"Qu\u00e0 t\u1eb7ng cu\u1ed1i n\u0103m r\u1ea5t c\u1ea7n thi\u1ebft trong vi\u1ec7c duy tr\u00ec m\u1ed1i quan h\u1ec7 v\u1edbi \u0111\u1ed1i t\u00e1c v\u00e0 kh\u00e1ch h\u00e0ng\" width=\"624\" height=\"351\" srcset=\"https:\/\/boxme.asia\/wp-content\/uploads\/2018\/11\/boxme-co-nen-tang-qua-cuoi-nam-cho-khach-hang.jpg 624w, https:\/\/boxme.asia\/wp-content\/uploads\/2018\/11\/boxme-co-nen-tang-qua-cuoi-nam-cho-khach-hang-150x84.jpg 150w, https:\/\/boxme.asia\/wp-content\/uploads\/2018\/11\/boxme-co-nen-tang-qua-cuoi-nam-cho-khach-hang-300x169.jpg 300w, https:\/\/boxme.asia\/wp-content\/uploads\/2018\/11\/boxme-co-nen-tang-qua-cuoi-nam-cho-khach-hang-600x338.jpg 600w\" sizes=\"(max-width: 624px) 100vw, 624px\" \/><p id=\"caption-attachment-82260\" class=\"wp-caption-text\">Qu\u00e0 t\u1eb7ng cu\u1ed1i n\u0103m r\u1ea5t c\u1ea7n thi\u1ebft trong vi\u1ec7c duy tr\u00ec m\u1ed1i quan h\u1ec7 v\u1edbi \u0111\u1ed1i t\u00e1c v\u00e0 kh\u00e1ch h\u00e0ng<\/p><\/div>\n<p><span style=\"font-weight: 400\">V\u1edbi \u0111\u1ed1i t\u01b0\u1ee3ng \u0111\u1ed1i t\u00e1c chi\u1ebfn l\u01b0\u1ee3c, chi\u1ebfn d\u1ecbch t\u1eb7ng qu\u00e0 cu\u1ed1i n\u0103m gi\u00fap gi\u00fap b\u1ea1n b\u00e0y b\u1ecf th\u00f4ng \u0111i\u1ec7p v\u00e0 mong mu\u1ed1n ti\u1ebfp t\u1ee5c h\u1ee3p t\u00e1c, ph\u00e1t tri\u1ec3n c\u00f9ng \u0111\u1ed1i t\u00e1c trong t\u01b0\u01a1ng lai. Vi\u1ec7c t\u1eb7ng qu\u00e0 cho c\u00e1c \u0111\u1ed1i t\u00e1c, nh\u00e0 \u0111\u1ea7u t\u01b0 l\u00e0 nh\u1eefng c\u00f4ng vi\u1ec7c r\u1ea5t quan tr\u1ecdng \u0111\u1ec3 vi\u1ec7c kinh doanh thu\u1eadn l\u1ee3i, su\u00f4n s\u1ebb v\u00e0 ph\u00e1t \u0111\u1ea1t h\u01a1n.<\/span><\/p>\n<h2><b>T\u1eb7ng qu\u00e0 cho kh\u00e1ch h\u00e0ng\/\u0111\u1ed1i t\u00e1c nh\u01b0 th\u1ebf n\u00e0o?<\/b><\/h2>\n<p><span style=\"font-weight: 400\">Qu\u00e0 t\u1eb7ng kh\u00f4ng ch\u1ec9 bi\u1ec3u th\u1ecb gi\u00e1 tr\u1ecb m\u00e0 c\u00f2n th\u1ec3 hi\u1ec7n s\u1ef1 tinh t\u1ebf, chu \u0111\u00e1o c\u1ee7a ng\u01b0\u1eddi t\u1eb7ng. V\u00ec v\u1eady, b\u1ea1n ph\u1ea3i lu\u00f4n quan t\u00e2m \u0111\u1ebfn h\u00ecnh th\u1ee9c l\u1eabn n\u1ed9i dung c\u1ee7a m\u00f3n qu\u00e0. T\u00f9y v\u00e0o \u0111\u1ed1i t\u01b0\u1ee3ng nh\u1eadn qu\u00e0, b\u1ea1n c\u00f3 th\u1ec3 linh ho\u1ea1t l\u1ef1a ch\u1ecdn \u0111\u1ec3 t\u1ed1i \u01b0u ng\u00e2n s\u00e1ch.<\/span><\/p>\n<p><a href=\"https:\/\/blog.boxme.asia\/vi\/3-cach-giam-chi-phi-khi-tang-qua-khach-hang-va-doi-tac-dip-cuoi-nam\/\" target=\"_blank\" rel=\"noopener noreferrer\"><b>&gt;&gt;&gt; T\u1eb7ng qu\u00e0 cu\u1ed1i n\u0103m n\u00ean b\u1eaft \u0111\u1ea7u t\u1eeb khi n\u00e0o?<\/b><\/a><\/p>\n<p><span style=\"font-weight: 400\">N\u1ebfu doanh nghi\u1ec7p c\u00f3 nhi\u1ec1u kh\u00e1ch h\u00e0ng th\u00e2n thi\u1ebft v\u1edbi c\u00e1c m\u1ee9c \u0111\u1ed9 kh\u00e1c nhau, b\u1ea1n c\u00f3 th\u1ec3 l\u1ef1a ch\u1ecdn m\u00f3n qu\u00e0 ph\u00f9 h\u1ee3p trong danh s\u00e1ch<\/span> <a href=\"https:\/\/blog.boxme.asia\/vi\/top-8-mon-qua-cuoi-nam-tang-khach-hang-cuoi-nam\/\" target=\"_blank\" rel=\"noopener noreferrer\"><b>8 m\u00f3n qu\u00e0 t\u1ebft t\u1eb7ng kh\u00e1ch h\u00e0ng<\/b><\/a><b>.<\/b><span style=\"font-weight: 400\"> Nh\u01b0ng n\u1ebfu b\u1ea1n ch\u1ec9 c\u1ea7n ch\u0103m s\u00f3c 1 s\u1ed1 kh\u00e1ch h\u00e0ng l\u1edbn, \u0111\u1ed1i t\u00e1c chi\u1ebfn l\u01b0\u1ee3c th\u00ec c\u1ea7n tham kh\u1ea3o <\/span><a href=\"https:\/\/blog.boxme.asia\/vi\/y-tuong-qua-tang-cuoi-nam-cuc-doc-danh-cho-khach-hang-va-doi-tac\/\" target=\"_blank\" rel=\"noopener noreferrer\"><b>c\u00e1c \u00fd t\u01b0\u1edfng ch\u1ecdn<\/b> <b>qu\u00e0<\/b> <b>gi\u00e1 tr\u1ecb cao v\u00e0 \u0111\u1ed9c \u0111\u00e1o <\/b><\/a><span style=\"font-weight: 400\">h\u01a1n. <\/span><\/p>\n<p><span style=\"font-weight: 400\">Sau khi \u0111\u00e3 t\u00ecm \u0111\u01b0\u1ee3c m\u00f3n qu\u00e0 \u01b0ng \u00fd, b\u1ea1n ph\u1ea3i x\u1eed l\u00fd, \u0111\u00f3ng g\u00f3i v\u00e0 chuy\u1ec3n ph\u00e1t ph\u00f9 h\u1ee3p \u0111\u1ec3 k\u1ecbp trong n\u0103m m\u1edbi. Trong th\u1eddi \u0111i\u1ec3m cu\u1ed1i n\u0103m b\u1eadn r\u1ed9n, l\u00e0m sao b\u1ea1n c\u00f3 th\u1ec3 v\u1eeba gi\u1ea3i quy\u1ebft h\u1ebft c\u00f4ng vi\u1ec7c, v\u1eeba ho\u00e0n thi\u1ec7n chi\u1ebfn d\u1ecbch ph\u00e1t qu\u00e0 cu\u1ed1i n\u0103m th\u00e0nh c\u00f4ng?<\/span><\/p>\n<p><span style=\"font-weight: 400\">\u0110\u00e3 c\u00f3 Boxme h\u1ed7 tr\u1ee3 b\u1ea1n ph\u00e1t qu\u00e0 cu\u1ed1i n\u0103m cho \u0111\u1ed1i t\u00e1c\/kh\u00e1ch h\u00e0ng. <\/span><a href=\"https:\/\/blog.boxme.asia\/vi\/giai-phap-giao-qua-cuoi-nam-tu-boxme-tiet-kiem-den-50-chi-phi-va-thoi-gian-cho-chien-dich-tang-qua-cua-doanh-nghiep\/\" target=\"_blank\" rel=\"noopener noreferrer\"><b>D\u1ecbch v\u1ee5 ph\u00e1t qu\u00e0 cu\u1ed1i n\u0103m<\/b><\/a><span style=\"font-weight: 400\"> c\u1ee7a Boxme s\u1ebd gi\u00fap b\u1ea1n:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">L\u1ea5y qu\u00e0 t\u1eb7ng v\u1ec1 kho Boxme, x\u1eed l\u00fd, \u0111\u00f3ng g\u00f3i, d\u00e1n nh\u00e3n, v\u1eadn chuy\u1ec3n theo y\u00eau c\u1ea7u c\u1ee7a b\u1ea1n.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">V\u1eadn chuy\u1ec3n \u0111\u1ea3m b\u1ea3o, b\u1ea3o to\u00e0n gi\u00e1 tr\u1ecb nguy\u00ean v\u1eb9n c\u1ee7a t\u1eb7ng ph\u1ea9m.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Thu th\u1eadp ph\u1ea3n h\u1ed3i t\u1eeb ph\u00eda kh\u00e1ch h\u00e0ng, \u0111\u1ed1i t\u00e1c (n\u1ebfu c\u00f3).<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Boxme l\u00e0 \u0111\u01a1n v\u1ecb g\u1eedi qu\u00e0 t\u1eb7ng chuy\u00ean nghi\u1ec7p, \u0111\u00e3 t\u1eebng ph\u1ee5c v\u1ee5 cho nhi\u1ec1u c\u00f4ng ty l\u1edbn nh\u01b0 Canon, Unilever, Vinacafe,&#8230;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Ch\u0103m s\u00f3c t\u1eadn t\u00e2m t\u1eeb \u0111\u1ed9i ng\u0169 CSKH chuy\u00ean nghi\u1ec7p.<\/span><\/li>\n<\/ul>\n<p><b><i>\u0110\u1eb7c bi\u1ec7t, Boxme \u0111ang c\u00f3 ch\u01b0\u01a1ng tr\u00ecnh MI\u1ec4N PH\u00cd to\u00e0n b\u1ed9 t\u00fai, g\u00f3i qu\u00e0 si\u00eau \u0111\u1eb9p \u0111\u1ec3 b\u1ea1n c\u00f3 th\u1ec3 g\u00e2y \u1ea5n t\u01b0\u1ee3ng v\u1edbi \u0111\u1ed1i t\u00e1c<\/i><\/b><b>.<\/b><\/p>\n","protected":false},"excerpt":{"rendered":"<p>T\u1eb7ng qu\u00e0 cu\u1ed1i n\u0103m cho kh\u00e1ch h\u00e0ng v\u00e0 \u0111\u1ed1i t\u00e1c lu\u00f4n l\u00e0 c\u00f4ng vi\u1ec7c c\u1ea7n thi\u1ebft c\u1ee7a r\u1ea5t nhi\u1ec1u doanh nghi\u1ec7p. V\u00ec sao nh\u01b0 v\u1eady? N\u00ean t\u1eb7ng th\u1ebf n\u00e0o m\u1edbi ph\u00f9 h\u1ee3p v\u00e0 hi\u1ec7u qu\u1ea3? L\u1ee3i \u00edch khi t\u1eb7ng qu\u00e0 cu\u1ed1i n\u0103m cho kh\u00e1ch h\u00e0ng\/\u0111\u1ed1i t\u00e1c Vi\u1ec7c ti\u1ebfp th\u1ecb b\u1eb1ng qu\u00e0 t\u1eb7ng t\u1eeb l\u00e2u \u0111\u00e3 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":82298,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[840],"tags":[519,520,516],"class_list":["post-82259","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tmdt","tag-doi-tac","tag-khach-hang","tag-tang-qua"],"_links":{"self":[{"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/posts\/82259","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/comments?post=82259"}],"version-history":[{"count":0,"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/posts\/82259\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/media\/82298"}],"wp:attachment":[{"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/media?parent=82259"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/categories?post=82259"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/tags?post=82259"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}