{"id":80919,"date":"2018-07-04T07:22:44","date_gmt":"2018-07-04T07:22:44","guid":{"rendered":"http:\/\/blog.boxme.asia\/vi\/?p=80919"},"modified":"2018-07-04T07:22:44","modified_gmt":"2018-07-04T07:22:44","slug":"khach-hang-thanh-toan-the-nao-khi-niem-tin-qua-thap","status":"publish","type":"post","link":"https:\/\/boxme.asia\/vi\/khach-hang-thanh-toan-the-nao-khi-niem-tin-qua-thap\/","title":{"rendered":"Ch\u1ec9 s\u1ed1 ni\u1ec1m tin th\u1ea5p, kh\u00e1ch h\u00e0ng ch\u1ecdn ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n n\u00e0o khi mua h\u00e0ng online?"},"content":{"rendered":"

Th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed (TM\u0110T) \u0111ang ph\u00e1t tri\u1ec3n \u0111\u1ea7y kh\u1ea3 quan trong nh\u1eefng n\u0103m g\u1ea7n \u0111\u00e2y v\u1edbi t\u1ec9 l\u1ec7 t\u0103ng tr\u01b0\u1edfng trung b\u00ecnh 20%\/n\u0103m. Mua s\u1eafm tr\u1ef1c tuy\u1ebfn ph\u1ed5 bi\u1ebfn k\u00e9o theo s\u1ef1 xu\u1ea5t hi\u1ec7n c\u1ee7a c\u00e1c gi\u1ea3i ph\u00e1p thanh to\u00e1n \u0111i\u1ec7n t\u1eed, g\u00f3p ph\u1ea7n ho\u00e0n thi\u1ec7n c\u01a1 s\u1edf h\u1ea1 t\u1ea7ng TM\u0110T. Nh\u01b0ng \u0111\u1ebfn nay, ng\u01b0\u1eddi ti\u00eau d\u00f9ng v\u1eabn c\u00f2n e d\u00e8 v\u1edbi thanh to\u00e1n tr\u1ef1c tuy\u1ebfn do ni\u1ec1m tin v\u00e0o mua h\u00e0ng th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed c\u00f2n r\u1ea5t th\u1ea5p. T\u00ecnh h\u00ecnh th\u1ed1ng k\u00ea c\u00e1c ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n \u0111\u01a1n h\u00e0ng tr\u1ef1c tuy\u1ebfn v\u1eabn nghi\u00eang v\u1ec1 CoD. \u0110i\u1ec1u n\u00e0y cho th\u1ea5y k\u00ec v\u1ecdng v\u1ec1 m\u1ed9t x\u00e3 h\u1ed9i thanh to\u00e1n phi ti\u1ec1n m\u1eb7t v\u1eabn xa v\u1eddi t\u1ea1i Vi\u1ec7t Nam.<\/span><\/p>\n

Ch\u1ec9 s\u1ed1 ni\u1ec1m tin v\u1edbi mua s\u1eafm tr\u1ef1c tuy\u1ebfn r\u1ea5t th\u1ea5p<\/b><\/h2>\n

Th\u1ef1c t\u1ebf cho th\u1ea5y kh\u00f4ng \u00edt tr\u01b0\u1eddng h\u1ee3p ng\u01b0\u1eddi ti\u00eau d\u00f9ng b\u1ecb l\u1eeba \u0111\u1ea3o khi mua s\u1eafm tr\u1ef1c tuy\u1ebfn. Th\u00eam v\u00e0o \u0111\u00f3, r\u1ea5t nhi\u1ec1u th\u00f4ng tin tr\u00e1i chi\u1ec1u v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m kh\u00f4ng gi\u1ed1ng v\u1edbi qu\u1ea3ng c\u00e1o, r\u1ee7i ro t\u1eeb c\u00e1c d\u1ecbch v\u1ee5 chuy\u1ec3n ph\u00e1t, cung c\u00e1ch ph\u1ee5c v\u1ee5 c\u1ee7a ch\u1ee7 shop,…\u0111\u00e3 khi\u1ebfn ng\u01b0\u1eddi ti\u00eau d\u00f9ng ng\u00e0y c\u00e0ng nghi ng\u1ea1i nhi\u1ec1u h\u01a1n.<\/span><\/p>\n

Ng\u01b0\u1eddi ti\u00eau d\u00f9ng kh\u00f4ng th\u1ec3 nh\u00ecn tr\u1ef1c ti\u1ebfp v\u00e0 c\u1ea7m s\u1ea3n ph\u1ea9m \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 v\u1ec1 h\u00ecnh d\u00e1ng, m\u00e0u s\u1eafc v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng c\u1ee7a s\u1ea3n ph\u1ea9m. Do \u0111\u00f3, r\u1ee7i ro \u0111\u1ea7u ti\u00ean m\u00e0 ng\u01b0\u1eddi ti\u00eau d\u00f9ng g\u1eb7p ph\u1ea3i l\u00e0 nh\u1eadn \u0111\u01b0\u1ee3c kh\u00f4ng gi\u1ed1ng v\u1edbi qu\u1ea3ng c\u00e1o. Ngo\u00e0i ra, ng\u01b0\u1eddi ti\u00eau d\u00f9ng kh\u00f4ng th\u1ec3 x\u00e1c minh ngu\u1ed3n g\u1ed1c, xu\u1ea5t x\u1ee9 s\u1ea3n ph\u1ea9m, kh\u00f3 ph\u00e2n bi\u1ec7t \u0111\u01b0\u1ee3c h\u00e0ng th\u1eadt – h\u00e0ng gi\u1ea3 khi mua h\u00e0ng tr\u1ef1c tuy\u1ebfn.<\/span><\/p>\n

Ngo\u00e0i ra, mua s\u1eafm tr\u1ef1c tuy\u1ebfn kh\u00f4ng th\u1ec3 thi\u1ebfu d\u1ecbch v\u1ee5 chuy\u1ec3n ph\u00e1t. Trong m\u1ed9t s\u1ed1 tr\u01b0\u1eddng h\u1ee3p, ng\u01b0\u1eddi ti\u00eau d\u00f9ng s\u1ebd g\u1eb7p r\u1ee7i ro v\u1ec1 th\u1eddi gian giao h\u00e0ng (giao h\u00e0ng ch\u1eadm); h\u00e0ng nh\u1eadn \u0111\u01b0\u1ee3c b\u1ecb v\u1ee1, h\u1ecfng; m\u1ea5t h\u00e0ng; n\u1ebfu kh\u00f4ng ki\u1ec3m tra tr\u01b0\u1edbc s\u1ebd nh\u1eadn h\u00e0ng b\u1ecb h\u1ecfng, r\u1ea5t kh\u00f3 \u0111\u1ec3 khi\u1ebfu n\u1ea1i v\u1edbi ng\u01b0\u1eddi b\u00e1n v\u00e0 y\u00eau c\u1ea7u ho\u00e0n h\u00e0ng, b\u1ed3i th\u01b0\u1eddng.<\/span><\/p>\n

C\u00e1c s\u00e0n th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed l\u1edbn trong n\u01b0\u1edbc nh\u01b0 Lazada, Shopee, Tiki, Sendo,…v\u1eabn \u0111ang n\u1ed5 l\u1ef1c \u0111\u1ec3 t\u00ecm ki\u1ebfm ni\u1ec1m tin n\u01a1i ng\u01b0\u1eddi ti\u00eau d\u00f9ng. Tuy nhi\u00ean, \u0111\u1ebfn hi\u1ec7n t\u1ea1i th\u00ec h\u1ecd v\u1eabn chu\u1ed9ng h\u00ecnh th\u1ee9c thanh to\u00e1n \u201cti\u1ec1n trao ch\u00e1o m\u00fac\u201d, \u0111\u1ea3m b\u1ea3o nh\u1eadn \u0111\u01b0\u1ee3c s\u1ea3n ph\u1ea9m, ki\u1ec3m tra r\u1ed3i m\u1edbi thanh to\u00e1n b\u1eb1ng ti\u1ec1n m\u1eb7t.<\/span><\/p>\n

\"M\u1eb7c

M\u1eb7c n\u1ed7 l\u1ef1c c\u1ee7a c\u00e1c s\u00e0n TM\u0110T uy t\u00edn, ng\u01b0\u1eddi ti\u00eau d\u00f9ng v\u1eabn ch\u01b0a tin t\u01b0\u1edfng \u0111\u1ec3 thanh to\u00e1n tr\u01b0\u1edbc<\/p><\/div>\n

\u0110\u00e2y c\u0169ng l\u00e0 ph\u1ea3n \u1ee9ng d\u1ec5 hi\u1ec3u c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng v\u1edbi m\u00f4i tr\u01b0\u1eddng mua s\u1eafm thi\u1ebfu s\u1ef1 \u0111\u1ea3m b\u1ea3o hi\u1ec7n nay. N\u1ebfu mu\u1ed1n ch\u1ec9 s\u1ed1 ni\u1ec1m tin t\u0103ng l\u00ean, doanh nghi\u1ec7p TM\u0110T ph\u1ea3i t\u0103ng s\u1ef1 \u0111\u1ea3m b\u1ea3o v\u00e0 tri\u1ec3n khai c\u00e1c ch\u00ednh s\u00e1ch b\u1ea3o v\u1ec7 quy\u1ec1n l\u1ee3i kh\u00e1ch h\u00e0ng \u0111\u1ec3 h\u1ecd tin t\u01b0\u1edfng v\u00e0 thanh to\u00e1n tr\u1ea3 tr\u01b0\u1edbc cho s\u1ea3n ph\u1ea9m, gi\u1ea3m t\u1ec9 l\u1ec7 h\u1ee7y \u0111\u01a1n h\u00e0ng v\u00e0 t\u0103ng s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng.<\/span><\/p>\n

>>>>>> Xu h\u01b0\u1edbng thanh to\u00e1n kh\u00f4ng ti\u1ec1n m\u1eb7t \u0111ang ph\u00e1t tri\u1ec3n nh\u01b0 th\u1ebf n\u00e0o?<\/span><\/a><\/p>\n

Thanh to\u00e1n tr\u1ef1c tuy\u1ebfn b\u1ecb \u201cb\u1ecf ng\u1ecf\u201d, CoD chi\u1ebfm \u01b0u th\u1ebf<\/b><\/h2>\n

M\u1eb7c d\u00f9 h\u00ecnh th\u1ee9c mua h\u00e0ng tr\u1ef1c tuy\u1ebfn \u0111ang \u0111\u01b0\u1ee3c y\u00eau th\u00edch, nh\u01b0ng gi\u1ea3i ph\u00e1p thanh to\u00e1n tr\u1ef1c tuy\u1ebfn v\u1eabn c\u00f2n b\u1ecb \u201cb\u1ecf ng\u1ecf\u201d do ni\u1ec1m tin c\u1ee7a kh\u00e1ch h\u00e0ng d\u00e0nh cho ng\u01b0\u1eddi b\u00e1n ch\u01b0a cao. V\u00ec v\u1eady, ph\u01b0\u01a1ng ph\u00e1p thanh to\u00e1n giao h\u00e0ng v\u00e0 thu ti\u1ec1n tr\u1ef1c ti\u1ebfp v\u1eabn \u0111\u01b0\u1ee3c kh\u00e1ch h\u00e0ng \u01b0u ti\u00ean ch\u1ecdn l\u1ef1a. Theo nghi\u00ean c\u1ee9u c\u1ee7a Q&Me (2017), 85% ng\u01b0\u1eddi d\u00f9ng tr\u00ean c\u00e1c s\u00e0n th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed s\u1eed d\u1ee5ng gi\u1ea3i ph\u00e1p COD (Cash on Delivery).<\/span><\/p>\n

>>> L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 thanh to\u00e1n tr\u1ef1c tuy\u1ebfn thay th\u1ebf CoD?<\/a><\/p>\n

M\u1eb7c kh\u00e1c, \u0111\u1ed1i v\u1edbi nh\u1eefng ng\u01b0\u1eddi d\u00f9ng mua h\u00e0ng \u201cth\u00e2m ni\u00ean\u201d (heavy user) tr\u00ean c\u00e1c s\u00e0n e-commerce, gi\u1ea3i ph\u00e1p thanh to\u00e1n qua th\u1ebb t\u00edn d\u1ee5ng\/ghi n\u1ee3 (credit\/debit card) v\u00e0 chuy\u1ec3n kho\u1ea3n ng\u00e2n h\u00e0ng (bank transfer) ph\u1ed5 bi\u1ebfn h\u01a1n so v\u1edbi nh\u00f3m ng\u01b0\u1eddi d\u00f9ng kh\u00f4ng mua th\u01b0\u1eddng xuy\u00ean (light user).<\/span><\/p>\n

\"Thanh

Thanh to\u00e1n khi mua h\u00e0ng tr\u1ef1c tuy\u1ebfn – COD v\u1eabn chi\u1ebfm \u01b0u th\u1ebf<\/p><\/div>\n

Theo \u0111\u00f3, t\u1ec9 l\u1ec7 thanh to\u00e1n tr\u1ef1c tuy\u1ebfn (bao g\u1ed3m Credit\/Debit card v\u00e0 Bank transfer) \u0111\u1ea1t 24% \u0111\u1ed1i v\u1edbi heavy user v\u00e0 9% \u0111\u1ed1i v\u1edbi light user. Con s\u1ed1 n\u00e0y v\u1eabn c\u00f2n r\u1ea5t nh\u1ecf do y\u1ebfu t\u1ed1 ni\u1ec1m tin mua s\u1eafm v\u00e0 c\u00e1c trang web th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed \u201cqu\u00ean\u201d b\u1ed5 sung ho\u1eb7c kh\u00f4ng \u0111a d\u1ea1ng c\u00e1c ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n tr\u1ef1c tuy\u1ebfn.<\/span><\/p>\n

C\u00f3 th\u1ec3 th\u1ea5y, th\u00f3i quen v\u00e0 ni\u1ec1m tin c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng Vi\u1ec7t v\u1eabn \u0111\u1eb7t v\u00e0o thanh to\u00e1n CoD. Do \u0111\u00f3, c\u00e1c c\u00e1 nh\u00e2n v\u00e0 doanh nghi\u1ec7p b\u00e1n h\u00e0ng TM\u0110T hi\u1ec7n t\u1ea1i v\u1eabn n\u00ean cho ph\u00e9p thanh to\u00e1n CoD v\u00e0 l\u1ef1a ch\u1ecdn c\u00e1c h\u00e3ng v\u1eadn chuy\u1ec3n CoD uy t\u00edn \u0111\u1ec3 x\u00e2y d\u1ef1ng ni\u1ec1m tin \u1edf kh\u00e1ch h\u00e0ng. B\u00ean c\u1ea1nh \u0111\u00f3, trang web c\u1ee7a b\u1ea1n c\u1ea7n t\u00edch h\u1ee3p c\u00e1c ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n tr\u1ef1c tuy\u1ebfn nh\u01b0 thanh to\u00e1n th\u1ebb, thanh to\u00e1n qua v\u00ed \u0111i\u1ec7n t\u1eed ho\u1eb7c c\u00e1c c\u1ed5ng thanh to\u00e1n uy t\u00edn (nh\u01b0 Ng\u00e2n L\u01b0\u1ee3ng, NAPAS,…) \u0111\u1ec3 t\u1ea1o th\u00f3i quen thanh to\u00e1n tr\u01b0\u1edbc, gi\u1ea3m t\u1ec9 l\u1ec7 h\u1ee7y \u0111\u01a1n h\u00e0ng.<\/span><\/p>\n

>>>> L\u00e0m th\u1ebf n\u00e0o doanh nghi\u1ec7p truy\u1ec1n th\u1ed1ng b\u00e1n h\u00e0ng th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed?<\/span><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed (TM\u0110T) \u0111ang ph\u00e1t tri\u1ec3n \u0111\u1ea7y kh\u1ea3 quan trong nh\u1eefng n\u0103m g\u1ea7n \u0111\u00e2y v\u1edbi t\u1ec9 l\u1ec7 t\u0103ng tr\u01b0\u1edfng trung b\u00ecnh 20%\/n\u0103m. Mua s\u1eafm tr\u1ef1c tuy\u1ebfn ph\u1ed5 bi\u1ebfn k\u00e9o theo s\u1ef1 xu\u1ea5t hi\u1ec7n c\u1ee7a c\u00e1c gi\u1ea3i ph\u00e1p thanh to\u00e1n \u0111i\u1ec7n t\u1eed, g\u00f3p ph\u1ea7n ho\u00e0n thi\u1ec7n c\u01a1 s\u1edf h\u1ea1 t\u1ea7ng TM\u0110T. Nh\u01b0ng \u0111\u1ebfn nay, […]<\/p>\n","protected":false},"author":1,"featured_media":80920,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[843,841,840,844],"tags":[374,182,491,402],"class_list":["post-80919","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-hau-can","category-thi-truong","category-tmdt","category-van-chuyen","tag-ban-hang-online","tag-payment","tag-thanh-toan-truc-tuyen","tag-thuong-mai-dien-tu"],"_links":{"self":[{"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/posts\/80919","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/comments?post=80919"}],"version-history":[{"count":0,"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/posts\/80919\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/media\/80920"}],"wp:attachment":[{"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/media?parent=80919"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/categories?post=80919"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/tags?post=80919"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}