{"id":100095,"date":"2025-07-23T23:52:33","date_gmt":"2025-07-23T16:52:33","guid":{"rendered":"https:\/\/boxme.asia\/dieu-khoan-dich-vu\/"},"modified":"2026-03-19T11:53:58","modified_gmt":"2026-03-19T04:53:58","slug":"term-of-service","status":"publish","type":"page","link":"https:\/\/boxme.asia\/vi\/term-of-service\/","title":{"rendered":"\u0110i\u1ec1u kho\u1ea3n d\u1ecbch v\u1ee5"},"content":{"rendered":"\t\t
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\u0110i\u1ec1u kho\u1ea3n d\u1ecbch v\u1ee5<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\u0110i\u1ec1u kho\u1ea3n khi s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 Boxme<\/b><\/span><\/h1>
C\u1eadp nh\u1eadt l\u1ea7n cu\u1ed1i: 01\/08\/2025<\/span><\/div>
<\/div>
1. C\u00e1c \u0111\u1ecbnh ngh\u0129a<\/span><\/strong><\/div>
  • “Boxme” ho\u1eb7c “C\u00f4ng ty” \u0111\u1ec1 c\u1eadp \u0111\u1ebfn Boxme Global (boxme.asia), \u0111\u01a1n v\u1ecb cung c\u1ea5p d\u1ecbch v\u1ee5 fulfillment v\u00e0 logistics xuy\u00ean bi\u00ean gi\u1edbi.<\/span><\/li>
  • “D\u1ecbch v\u1ee5” \u0111\u1ec1 c\u1eadp \u0111\u1ebfn n\u1ec1n t\u1ea3ng c\u1ee7a Boxme, bao g\u1ed3m website, ho\u1ea1t \u0111\u1ed9ng fulfillment, m\u1ea1ng l\u01b0\u1edbi kho h\u00e0ng v\u00e0 c\u00e1c API k\u1ebft n\u1ed1i.<\/span><\/li>
  • “B\u1ea1n” ngh\u0129a l\u00e0 b\u1ea5t k\u1ef3 c\u00e1 nh\u00e2n ho\u1eb7c t\u1ed5 ch\u1ee9c n\u00e0o s\u1eed d\u1ee5ng D\u1ecbch v\u1ee5.<\/span><\/li><\/ul>
    C\u00e1c thu\u1eadt ng\u1eef kh\u00e1c nh\u01b0 \u201cS\u1ea3n ph\u1ea9m,\u201d \u201c\u0110\u01a1n h\u00e0ng,\u201d \u201cN\u1ed9i dung\u201d v\u00e0 \u201cT\u00e0i kho\u1ea3n\u201d \u0111\u01b0\u1ee3c hi\u1ec3u theo c\u00f9ng ngh\u0129a \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng xuy\u00ean su\u1ed1t c\u00e1c \u0110i\u1ec1u kho\u1ea3n n\u00e0y.<\/span><\/div>
    <\/span><\/div>
    2. Ch\u1ea5p nh\u1eadn \u0110i\u1ec1u kho\u1ea3n<\/span><\/strong><\/div>
    <\/div>
    B\u1eb1ng vi\u1ec7c truy c\u1eadp ho\u1eb7c s\u1eed d\u1ee5ng n\u1ec1n t\u1ea3ng Boxme, b\u1ea1n \u0111\u1ed3ng \u00fd b\u1ecb r\u00e0ng bu\u1ed9c b\u1edfi c\u00e1c \u0110i\u1ec1u kho\u1ea3n D\u1ecbch v\u1ee5 n\u00e0y v\u00e0 Ch\u00ednh s\u00e1ch B\u1ea3o m\u1eadt c\u1ee7a ch\u00fang t\u00f4i. N\u1ebfu b\u1ea1n kh\u00f4ng \u0111\u1ed3ng \u00fd v\u1edbi c\u00e1c \u0110i\u1ec1u kho\u1ea3n n\u00e0y, vui l\u00f2ng kh\u00f4ng s\u1eed d\u1ee5ng D\u1ecbch v\u1ee5 c\u1ee7a ch\u00fang t\u00f4i. <\/span><\/div>
    <\/div>
    3. \u0110\u1eb7t h\u00e0ng v\u00e0 Th\u1ef1c hi\u1ec7n \u0111\u01a1n h\u00e0ng<\/span><\/strong><\/div>
    <\/div>
    Khi b\u1ea1n g\u1eedi y\u00eau c\u1ea7u fulfillment ho\u1eb7c t\u1ea1o \u0111\u01a1n h\u00e0ng th\u00f4ng qua n\u1ec1n t\u1ea3ng Boxme, b\u1ea1n cam k\u1ebft r\u1eb1ng:<\/span><\/div>
    <\/div>
    • B\u1ea1n c\u00f3 th\u1ea9m quy\u1ec1n h\u1ee3p ph\u00e1p \u0111\u1ec3 k\u00fd k\u1ebft th\u1ecfa thu\u1eadn n\u00e0y.<\/span><\/li>
    • T\u1ea5t c\u1ea3 th\u00f4ng tin \u0111\u01b0\u1ee3c cung c\u1ea5p, bao g\u1ed3m m\u00e3 SKU, k\u00edch th\u01b0\u1edbc, tr\u1ecdng l\u01b0\u1ee3ng, gi\u00e1 tr\u1ecb khai b\u00e1o v\u00e0 t\u00e0i li\u1ec7u, \u0111\u1ec1u ch\u00ednh x\u00e1c v\u00e0 \u0111\u1ea7y \u0111\u1ee7.<\/span><\/li>
    • B\u1ea1n s\u1ebd tu\u00e2n th\u1ee7 Ch\u00ednh s\u00e1ch S\u1ea3n ph\u1ea9m v\u00e0 c\u00e1c y\u00eau c\u1ea7u c\u1ee7a kho h\u00e0ng Boxme, bao g\u1ed3m c\u1ea3 c\u00e1c m\u1eb7t h\u00e0ng b\u1ecb h\u1ea1n ch\u1ebf ho\u1eb7c c\u1ea5m.<\/span><\/li><\/ul>
      4. Ch\u00ednh s\u00e1ch S\u1ea3n ph\u1ea9m & H\u00e0ng h\u00f3a b\u1ecb c\u1ea5m<\/span><\/strong><\/div>
      <\/div>
      B\u1ea1n ch\u1ec9 \u0111\u01b0\u1ee3c ph\u00e9p l\u01b0u tr\u1eef v\u00e0 v\u1eadn chuy\u1ec3n c\u00e1c h\u00e0ng h\u00f3a m\u00e0:<\/span><\/div>
      <\/div>
      • Tu\u00e2n th\u1ee7 lu\u1eadt ph\u00e1p \u0111\u1ecba ph\u01b0\u01a1ng v\u00e0 Ch\u00ednh s\u00e1ch S\u1ea3n ph\u1ea9m c\u1ee7a Boxme.<\/span><\/li>
      • \u0110\u01b0\u1ee3c ghi nh\u00e3n, c\u00f3 \u0111\u1ea7y \u0111\u1ee7 t\u00e0i li\u1ec7u v\u00e0 \u0111\u00e1p \u1ee9ng c\u00e1c ti\u00eau chu\u1ea9n ph\u00e1p l\u00fd c\u0169ng nh\u01b0 an to\u00e0n.<\/span><\/li>
      • Boxme c\u00f3 quy\u1ec1n t\u1eeb ch\u1ed1i, ho\u00e0n tr\u1ea3 ho\u1eb7c x\u1eed l\u00fd c\u00e1c h\u00e0ng h\u00f3a kh\u00f4ng tu\u00e2n th\u1ee7, b\u1ea5t h\u1ee3p ph\u00e1p ho\u1eb7c nguy hi\u1ec3m m\u00e0 kh\u00f4ng c\u1ea7n th\u00f4ng b\u00e1o tr\u01b0\u1edbc. Vui l\u00f2ng xem Ch\u00ednh s\u00e1ch S\u1ea3n ph\u1ea9m c\u1ee7a ch\u00fang t\u00f4i \u0111\u1ec3 bi\u1ebft chi ti\u1ebft \u0111\u1ea7y \u0111\u1ee7. <\/span><\/li><\/ul>
        5. Th\u1ecfa thu\u1eadn ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 (SLA)<\/span><\/strong><\/div>
        <\/div>
        Nh\u1eadp kho:<\/span><\/strong><\/div>
        • Boxme s\u1ebd x\u1eed l\u00fd c\u00e1c l\u00f4 h\u00e0ng nh\u1eadp kho trong v\u00f2ng 24\u201348 gi\u1edd l\u00e0m vi\u1ec7c k\u1ec3 t\u1eeb khi h\u00e0ng \u0111\u1ebfn v\u00e0 \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn t\u1ea1i trung t\u00e2m fulfillment.<\/span><\/li>
        • C\u00e1c m\u1eb7t h\u00e0ng kh\u00f4ng tu\u00e2n th\u1ee7 ho\u1eb7c thi\u1ebfu t\u00e0i li\u1ec7u c\u00f3 th\u1ec3 b\u1ecb tr\u00ec ho\u00e3n ho\u1eb7c t\u1eeb ch\u1ed1i.<\/span><\/li><\/ul>
          Xu\u1ea5t kho:<\/span><\/strong><\/div>
          • C\u00e1c \u0111\u01a1n h\u00e0ng ti\u00eau chu\u1ea9n s\u1ebd \u0111\u01b0\u1ee3c l\u1ea5y h\u00e0ng, \u0111\u00f3ng g\u00f3i v\u00e0 b\u00e0n giao cho \u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n trong v\u00f2ng 24 gi\u1edd l\u00e0m vi\u1ec7c.<\/span><\/li>
          • D\u1ecbch v\u1ee5 fulfillment \u01b0u ti\u00ean v\u00e0 trong ng\u00e0y \u0111\u01b0\u1ee3c cung c\u1ea5p t\u00f9y theo th\u1eddi gian ch\u1ed1t \u0111\u01a1n v\u00e0 c\u1ea5p \u0111\u1ed9 d\u1ecbch v\u1ee5 \u0111\u00e3 ch\u1ecdn.<\/span><\/li><\/ul>
            T\u1ef7 l\u1ec7 ch\u00ednh x\u00e1c t\u1ed3n kho:<\/span><\/strong><\/div>
            • B\u00e1o c\u00e1o t\u1ed3n kho \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt theo th\u1eddi gian th\u1ef1c th\u00f4ng qua h\u1ec7 th\u1ed1ng WMS c\u1ee7a Boxme.<\/span><\/li>
            • Vi\u1ec7c ki\u1ec3m \u0111\u1ebfm \u0111\u1ecbnh k\u1ef3 v\u00e0 \u0111\u1ed1i chi\u1ebfu \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n th\u01b0\u1eddng xuy\u00ean. Ng\u01b0\u1ee1ng sai l\u1ec7ch \u0111\u01b0\u1ee3c quy \u0111\u1ecbnh trong Th\u1ecfa thu\u1eadn M\u1ee9c d\u1ecbch v\u1ee5 (SLA). <\/span><\/li><\/ul>
              Th\u00f4ng tin chi ti\u1ebft h\u01a1n: Th\u1ecfa thu\u1eadn cam k\u1ebft d\u1ecbch v\u1ee5 (SLA) c\u1ee7a Boxme<\/span><\/div>
              <\/div>
              6. Hu\u1ef7 \u0111\u01a1n & Ho\u00e0n tr\u1ea3<\/span><\/strong><\/div>
              <\/div>
              • \u0110\u01a1n h\u00e0ng c\u00f3 th\u1ec3 b\u1ecb h\u1ee7y n\u1ebfu ch\u01b0a \u0111\u01b0\u1ee3c \u0111\u00f3ng g\u00f3i ho\u1eb7c b\u00e0n giao cho \u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n.<\/span><\/li>
              • Ph\u00ed v\u1eadn chuy\u1ec3n ch\u01b0a s\u1eed d\u1ee5ng s\u1ebd \u0111\u01b0\u1ee3c ho\u00e0n tr\u1ea3 ngay l\u1eadp t\u1ee9c.<\/span><\/li>
              • Boxme c\u00f3 quy\u1ec1n tr\u1ea3 l\u1ea1i ho\u1eb7c x\u1eed l\u00fd h\u00e0ng t\u1ed3n kho \u0111\u00e3 l\u01b0u tr\u1eef tr\u00ean 90 ng\u00e0y m\u00e0 kh\u00f4ng c\u00f3 ho\u1ea1t \u0111\u1ed9ng fulfillment.<\/span><\/li><\/ul>
                7. K\u1ebft th\u00fac h\u1ee3p t\u00e1c<\/span><\/strong><\/div>
                <\/div>
                Boxme c\u00f3 th\u1ec3 t\u1ea1m ng\u01b0ng ho\u1eb7c ch\u1ea5m d\u1ee9t t\u00e0i kho\u1ea3n c\u1ee7a b\u1ea1n b\u1ea5t c\u1ee9 l\u00fac n\u00e0o v\u00ec c\u00e1c l\u00fd do sau:<\/span><\/div>
                • Vi ph\u1ea1m c\u00e1c \u0110i\u1ec1u kho\u1ea3n n\u00e0y,<\/span><\/li>
                • Kh\u00f4ng thanh to\u00e1n ph\u00ed d\u1ecbch v\u1ee5,<\/span><\/li>
                • S\u1eed d\u1ee5ng n\u1ec1n t\u1ea3ng cho c\u00e1c m\u1ee5c \u0111\u00edch gian l\u1eadn ho\u1eb7c b\u1ea5t h\u1ee3p ph\u00e1p.<\/span><\/li>
                • T\u1ea5t c\u1ea3 d\u1eef li\u1ec7u, quy\u1ec1n truy c\u1eadp v\u00e0 d\u1ecbch v\u1ee5 fulfillment s\u1ebd b\u1ecb \u0111\u00ecnh ch\u1ec9 ngay khi t\u00e0i kho\u1ea3n b\u1ecb ch\u1ea5m d\u1ee9t.<\/span><\/li><\/ul>
                  <\/div>
                  8. S\u1edf h\u1eefu tr\u00ed tu\u1ec7<\/span><\/strong><\/div>
                  <\/div>
                  T\u1ea5t c\u1ea3 nh\u00e3n hi\u1ec7u, ph\u1ea7n m\u1ec1m, quy tr\u00ecnh l\u00e0m vi\u1ec7c v\u00e0 t\u00e0i li\u1ec7u do Boxme cung c\u1ea5p \u0111\u1ec1u \u0111\u01b0\u1ee3c b\u1ea3o v\u1ec7 theo c\u00e1c lu\u1eadt s\u1edf h\u1eefu tr\u00ed tu\u1ec7 hi\u1ec7n h\u00e0nh v\u00e0 l\u00e0 t\u00e0i s\u1ea3n ri\u00eang duy nh\u1ea5t c\u1ee7a Boxme. B\u1ea1n kh\u00f4ng \u0111\u01b0\u1ee3c sao ch\u00e9p, ch\u1ec9nh s\u1eeda ho\u1eb7c s\u1eed d\u1ee5ng th\u01b0\u01a1ng hi\u1ec7u Boxme khi ch\u01b0a c\u00f3 s\u1ef1 \u0111\u1ed3ng \u00fd b\u1eb1ng v\u0103n b\u1ea3n. <\/span><\/div>
                  <\/div>
                  9. Gi\u1edbi h\u1ea1n Tr\u00e1ch nhi\u1ec7m ph\u00e1p l\u00fd<\/span><\/strong><\/div>
                  <\/div>
                  Trong ph\u1ea1m vi ph\u00e1p lu\u1eadt cho ph\u00e9p t\u1ed1i \u0111a:<\/span><\/div>
                  • T\u1ed5ng tr\u00e1ch nhi\u1ec7m ph\u00e1p l\u00fd c\u1ee7a Boxme \u0111\u01b0\u1ee3c gi\u1edbi h\u1ea1n \u1edf m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5 m\u00e0 b\u1ea1n \u0111\u00e3 thanh to\u00e1n trong v\u00f2ng 12 th\u00e1ng g\u1ea7n nh\u1ea5t.<\/span><\/li>
                  • Boxme kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m \u0111\u1ed1i v\u1edbi c\u00e1c thi\u1ec7t h\u1ea1i gi\u00e1n ti\u1ebfp, ng\u1eabu nhi\u00ean ho\u1eb7c h\u1eadu qu\u1ea3 nh\u01b0 m\u1ea5t doanh thu, uy t\u00edn ho\u1eb7c gi\u00e1n \u0111o\u1ea1n kinh doanh.<\/span><\/li><\/ul>
                    10. S\u1ef1 ki\u1ec7n B\u1ea5t kh\u1ea3 kh\u00e1ng<\/span><\/strong><\/div>
                    <\/div>
                    Boxme s\u1ebd kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m \u0111\u1ed1i v\u1edbi c\u00e1c tr\u00ec ho\u00e3n ho\u1eb7c kh\u00f4ng th\u1ef1c hi\u1ec7n \u0111\u01b0\u1ee3c ngh\u0129a v\u1ee5 do c\u00e1c s\u1ef1 ki\u1ec7n ngo\u00e0i t\u1ea7m ki\u1ec3m so\u00e1t h\u1ee3p l\u00fd c\u1ee7a m\u00ecnh g\u00e2y ra, bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n \u1edf thi\u00ean tai, \u0111\u00ecnh c\u00f4ng, gi\u00e1n \u0111o\u1ea1n v\u1eadn chuy\u1ec3n, \u0111\u1ea1i d\u1ecbch ho\u1eb7c c\u00e1c h\u00e0nh \u0111\u1ed9ng c\u1ee7a ch\u00ednh ph\u1ee7.<\/span><\/div>
                    <\/div>
                    11. Thay \u0111\u1ed5i \u0111\u1ed1i v\u1edbi c\u00e1c \u0110i\u1ec1u kho\u1ea3n n\u00e0y<\/span><\/strong><\/div>
                    <\/div>
                    Boxme c\u00f3 th\u1ec3 c\u1eadp nh\u1eadt c\u00e1c \u0110i\u1ec1u kho\u1ea3n n\u00e0y b\u1ea5t c\u1ee9 l\u00fac n\u00e0o. Vi\u1ec7c b\u1ea1n ti\u1ebfp t\u1ee5c s\u1eed d\u1ee5ng D\u1ecbch v\u1ee5 sau khi c\u00e1c thay \u0111\u1ed5i \u0111\u01b0\u1ee3c \u0111\u0103ng t\u1ea3i \u0111\u1ed3ng ngh\u0129a v\u1edbi vi\u1ec7c b\u1ea1n ch\u1ea5p nh\u1eadn c\u00e1c \u0110i\u1ec1u kho\u1ea3n \u0111\u00e3 s\u1eeda \u0111\u1ed5i. Ch\u00fang t\u00f4i khuy\u1ebfn kh\u00edch b\u1ea1n th\u01b0\u1eddng xuy\u00ean xem l\u1ea1i c\u00e1c \u0110i\u1ec1u kho\u1ea3n n\u00e0y. <\/span><\/div>
                    <\/div>
                    12. Lu\u1eadt \u00e1p d\u1ee5ng & Th\u00f4ng tin li\u00ean h\u1ec7<\/span><\/strong><\/div>
                    <\/div>
                    C\u00e1c \u0110i\u1ec1u kho\u1ea3n n\u00e0y \u0111\u01b0\u1ee3c \u0111i\u1ec1u ch\u1ec9nh b\u1edfi ph\u00e1p lu\u1eadt c\u1ee7a khu v\u1ef1c m\u00e0 Boxme ho\u1ea1t \u0111\u1ed9ng (v\u00ed d\u1ee5: Vi\u1ec7t Nam, Th\u00e1i Lan, Philippines, v.v.).<\/span><\/div>
                    <\/div>
                    M\u1ecdi th\u1eafc m\u1eafc ho\u1eb7c li\u00ean h\u1ec7 ph\u00e1p l\u00fd, vui l\u00f2ng li\u00ean h\u1ec7:<\/span><\/div>
                    \ud83d\udce7<\/span> support@boxme.asia<\/span><\/div>
                    \ud83c\udf10<\/span> https:\/\/boxme.asia<\/span><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                    \u0110i\u1ec1u kho\u1ea3n d\u1ecbch v\u1ee5 \u0110i\u1ec1u kho\u1ea3n khi s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 Boxme C\u1eadp nh\u1eadt l\u1ea7n cu\u1ed1i: 01\/08\/2025 1. C\u00e1c \u0111\u1ecbnh ngh\u0129a “Boxme” ho\u1eb7c “C\u00f4ng ty” \u0111\u1ec1 c\u1eadp \u0111\u1ebfn Boxme Global (boxme.asia), \u0111\u01a1n v\u1ecb cung c\u1ea5p d\u1ecbch v\u1ee5 fulfillment v\u00e0 logistics xuy\u00ean bi\u00ean gi\u1edbi. “D\u1ecbch v\u1ee5” \u0111\u1ec1 c\u1eadp \u0111\u1ebfn n\u1ec1n t\u1ea3ng c\u1ee7a Boxme, bao g\u1ed3m website, […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-100095","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/pages\/100095","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/comments?post=100095"}],"version-history":[{"count":6,"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/pages\/100095\/revisions"}],"predecessor-version":[{"id":112219,"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/pages\/100095\/revisions\/112219"}],"wp:attachment":[{"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/media?parent=100095"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}