{"id":99532,"date":"2025-08-09T21:50:01","date_gmt":"2025-08-09T14:50:01","guid":{"rendered":"https:\/\/boxme.asia\/?post_type=docs&p=99532"},"modified":"2025-08-21T13:55:42","modified_gmt":"2025-08-21T06:55:42","password":"","slug":"giao-thieu-vo-hong-trong-qua-trinh-van-chuyen","status":"publish","type":"docs","link":"https:\/\/boxme.asia\/vi\/wiki\/giao-thieu-vo-hong-trong-qua-trinh-van-chuyen\/","title":{"rendered":"Giao thi\u1ebfu, v\u1ee1 h\u1ecfng trong qu\u00e1 tr\u00ecnh v\u1eadn chuy\u1ec3n"},"content":{"rendered":"\n

\u0110\u1ec3 qu\u00e1 tr\u00ecnh gi\u1ea3i quy\u1ebft khi\u1ebfu n\u1ea1i v\u1ec1 v\u1ee1 h\u1ecfng, giao thi\u1ebfu trong qu\u00e1 tr\u00ecnh v\u1eadn chuy\u1ec3n \u0111\u01b0\u1ee3c x\u1eed l\u00fd m\u1ed9t c\u00e1ch nhanh ch\u00f3ng, hi\u1ec7u qu\u1ea3, Nh\u00e0 B\u00e1n H\u00e0ng (NBH) c\u1ea7n khuy\u1ebfn c\u00e1o ng\u01b0\u1eddi mua gi\u1eef l\u1ea1i b\u1eb1ng ch\u1ee9ng ch\u1ee9ng minh thi\u1ec7t h\u1ea1i v\u00e0 cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7 c\u00e1c th\u00f4ng tin sau \u0111\u00e2y th\u00f4ng qua h\u1ec7 th\u1ed1ng ticket:<\/p>\n\n\n\n

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  1. Th\u00f4ng tin<\/strong>v\u1ec1 \u0111\u01a1n h\u00e0ng<\/strong><\/li>\n<\/ol>\n\n\n\n
      \n
    • M\u00e3 \u0111\u01a1n h\u00e0ng g\u1ed1c\/m\u00e3 \u0111\u01a1n h\u00e0ng Boxme<\/li>\n\n\n\n
    • B\u1eb1ng ch\u1ee9ng: Video khi m\u1edf h\u00e0ng th\u1ec3 hi\u1ec7n r\u00f5 m\u00e3 v\u1eadn \u0111\u01a1n, s\u1ea3n ph\u1ea9m h\u01b0 h\u1ecfng, h\u00ecnh \u1ea3nh s\u1ea3n ph\u1ea9m h\u01b0 h\u1ea1i.<\/li>\n<\/ul>\n\n\n\n
        \n
      1. Th\u00f4ng tin<\/strong>v\u1ec1 t\u00ecnh tr\u1ea1ng h\u00e0ng ho\u00e1:<\/strong>\n
          \n
        1. M\u00e3 s\u1ea3n ph\u1ea9m giao thi\u1ebfu ho\u1eb7c h\u01b0 h\u1ecfng (B\u1eaft bu\u1ed9c)<\/strong><\/li>\n\n\n\n
        2. H\u00ecnh \u1ea3nh, video th\u1ef1c t\u1ebf l\u00fac nh\u1eadn h\u00e0ng (B\u1eaft bu\u1ed9c)<\/strong><\/li>\n\n\n\n
        3. Ghi ch\u00fa c\u00e1c th\u00f4ng tin kh\u00e1c (Kh\u00f4ng b\u1eaft bu\u1ed9c)<\/strong><\/li>\n<\/ol>\n<\/li>\n\n\n\n
        4. Th\u00f4ng tin v\u1ec1 \u0111i\u1ec1u ki\u1ec7n gi\u1ea3i quy\u1ebft khi\u1ebfu n\u1ea1i<\/strong><\/li>\n<\/ol>\n\n\n\n
            \n
          • NBH t\u1ea1o ticket khi\u1ebfu n\u1ea1i ghi r\u00f5 n\u1ed9i dung khi\u1ebfu n\u1ea1i ( v\u00ed d\u1ee5: m\u00e3 V\u0110 BMxxxx giao thi\u1ebfu s\u1ea3n ph\u1ea9m A, ho\u1eb7c giao sai sp ….)<\/li>\n\n\n\n
          • NBH cung c\u1ea5p m\u00e3<\/strong>\u0111\u01a1n<\/strong> h\u00e0ng ho\u1eb7c h\u00ecnh \u1ea3nh<\/strong>“<\/strong>tr\u1ea3 h\u00e0ng ho\u00e0n ti\u1ec1n<\/strong>“<\/strong>v\u00e0 g<\/strong>i\u00e1 tr\u1ecb<\/strong> ho\u00e0n ti\u1ec1n<\/strong> cho ng\u01b0\u1eddi mua.<\/li>\n<\/ul>\n\n\n\n
              \n
            1. X\u1eed l\u00fd khi\u1ebfu n\u1ea1i<\/strong><\/li>\n<\/ol>\n\n\n\n
                \n
              • Tr\u01b0\u1eddn<\/strong>g h\u1ee3p 1<\/strong>: \u0110\u01a1n h\u00e0ng \u0111\u00f3ng g\u00f3i \u0111\u00fang s\u1ea3n ph\u1ea9m, quy c\u00e1ch<\/strong>\n
                  \n
                • V\u1eadn chuy\u1ec3n b\u1edfi Boxme<\/strong>: <\/strong>Boxme s\u1ebd l\u00e0m vi\u1ec7c v\u1edbi \u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh nguy\u00ean nh\u00e2n v\u00e0 ghi nh\u1eadn l\u1ed7i thu\u1ed9c v\u1ec1 h\u00e3ng v\u1eadn chuy\u1ec3n (n\u1ebfu c\u00f3) \u0111\u1ec3 b\u1ed3i th\u01b0\u1eddng cho NBH<\/li>\n\n\n\n
                • V\u1eadn chuy\u1ec3n b\u1edfi s\u00e0n<\/strong>:<\/strong> Boxme s\u1ebd cung c\u1ea5p camera \u0111\u00f3ng g\u00f3i ho\u1eb7c camera h\u00e0ng ho\u00e0n \u0111\u1ec3 NBH l\u00e0m c\u01a1 s\u1edf x\u1eed l\u00fd khi\u1ebfu n\u1ea1i v\u1edbi s\u00e0n<\/li>\n<\/ul>\n<\/li>\n\n\n\n
                • Tr\u01b0\u1eddng h\u1ee3p <\/strong>2<\/strong>: \u0110\u01a1n h\u00e0ng \u0111<\/strong>\u00f3ng g\u00f3i sai s\u1ea3n ph\u1ea9m, quy c\u00e1ch<\/strong><\/li>\n<\/ul>\n\n\n\n

                  Boxme s\u1ebd th\u1ef1c hi\u1ec7n c\u00e1c ho\u1ea1t \u0111\u1ed9ng thu h\u1ed3i, giao b\u1ed5 sung ho\u1eb7c \u0111\u1ec1n b\u00f9 thi\u1ec7t h\u1ea1i cho nh\u00e0 b\u00e1n theo th\u1ecfa thu\u1eadn t\u1ea1i h\u1ee3p \u0111\u1ed3ng h\u1ee3p t\u00e1c<\/p>\n\n\n\n

                  NBH c\u0169ng c\u00f3 th\u1ec3 xem video \u0111\u00f3ng g\u00f3i \u0111\u01b0\u1ee3c cung c\u1ea5p tr\u00ean h\u1ec7 th\u1ed1ng \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh nguy\u00ean nh\u00e2n tr\u01b0\u1edbc khi g\u1eedi khi\u1ebfu n\u1ea1i ho\u1eb7c y\u00eau c\u1ea7u h\u1ed7 tr\u1ee3 \u0111\u1ebfn Boxme nh\u1eb1m r\u00fat ng\u1eafn th\u1eddi gian x\u1eed l\u00fd.<\/p>\n\n\n\n

                  \"\"<\/figure>\n\n\n\n
                    \n
                  1. Th\u1eddi gian ti\u1ebfp nh\u1eadn & <\/strong>v\u00e0 h\u00ecnh th\u1ee9c <\/strong>x\u1eed l\u00fd khi\u1ebfu n\u1ea1i.<\/strong><\/li>\n<\/ol>\n\n\n\n
                      \n
                    • Boxme s\u1ebd ti\u1ebfp nh\u1eadn v\u00e0 x\u1eed l\u00fd c\u00e1c \u0111\u01a1n h\u00e0ng g\u1eb7p v\u1ea5n \u0111\u1ec1 v\u1ec1 h\u01b0 h\u1ecfng, sai h\u00e0ng ho\u1eb7c thi\u1ebfu h\u00e0ng trong v\u00f2ng 24-48 gi\u1edd k\u1ec3 t\u1eeb khi \u0111\u01a1n h\u00e0ng \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn giao th\u00e0nh c\u00f4ng.<\/li>\n\n\n\n
                    • Th\u1eddi gian x\u1eed l\u00fd khi\u1ebfu n\u1ea1i: t\u1ed1i \u0111a 7 ng\u00e0y l\u00e0m vi\u1ec7c.<\/li>\n\n\n\n
                    • C\u00e1c khi\u1ebfu n\u1ea1i \u0111\u01b0\u1ee3c x\u1eed l\u00fd v\u00e0 ph\u1ea3n h\u1ed3i th\u00f4ng qua h\u1ec7 th\u1ed1ng ticket c\u1ee7a Boxme.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"

                      \u0110\u1ec3 qu\u00e1 tr\u00ecnh gi\u1ea3i quy\u1ebft khi\u1ebfu n\u1ea1i v\u1ec1 v\u1ee1 h\u1ecfng, giao thi\u1ebfu trong qu\u00e1 tr\u00ecnh v\u1eadn chuy\u1ec3n \u0111\u01b0\u1ee3c x\u1eed l\u00fd m\u1ed9t c\u00e1ch nhanh ch\u00f3ng, hi\u1ec7u qu\u1ea3, Nh\u00e0 B\u00e1n H\u00e0ng (NBH) c\u1ea7n khuy\u1ebfn c\u00e1o ng\u01b0\u1eddi mua gi\u1eef l\u1ea1i b\u1eb1ng ch\u1ee9ng ch\u1ee9ng minh thi\u1ec7t h\u1ea1i v\u00e0 cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7 c\u00e1c th\u00f4ng tin sau \u0111\u00e2y th\u00f4ng qua […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"doc_category":[901],"doc_tag":[],"class_list":["post-99532","docs","type-docs","status-publish","hentry","doc_category-xu-ly-khieu-nai"],"year_month":"2026-04","word_count":624,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Trang IC","author_nicename":"tranghaycuoi","author_url":"https:\/\/boxme.asia\/vi\/author\/tranghaycuoi\/"},"doc_category_info":[{"term_name":"X\u1eed l\u00fd khi\u1ebfu n\u1ea1i","term_url":"https:\/\/boxme.asia\/vi\/wiki-category\/xu-ly-khieu-nai\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/docs\/99532","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/comments?post=99532"}],"version-history":[{"count":3,"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/docs\/99532\/revisions"}],"predecessor-version":[{"id":104862,"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/docs\/99532\/revisions\/104862"}],"wp:attachment":[{"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/media?parent=99532"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/doc_category?post=99532"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/doc_tag?post=99532"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}