{"id":104996,"date":"2025-08-21T15:12:31","date_gmt":"2025-08-21T08:12:31","guid":{"rendered":"https:\/\/boxme.asia\/?post_type=docs&#038;p=104996"},"modified":"2025-08-21T15:12:45","modified_gmt":"2025-08-21T08:12:45","password":"","slug":"operation-insights-phan-tich-chi-so-van-hanh","status":"publish","type":"docs","link":"https:\/\/boxme.asia\/vi\/wiki\/operation-insights-phan-tich-chi-so-van-hanh\/","title":{"rendered":"Operation Insights \u2013 Ph\u00e2n T\u00edch Ch\u1ec9 S\u1ed1 V\u1eadn H\u00e0nh"},"content":{"rendered":"\n<p><strong>M\u1ee5c ti\u00eau<\/strong>: \u0110o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3 v\u1eadn h\u00e0nh c\u1ee7a Boxme theo SLA \u0111\u00e3 cam k\u1ebft, n\u0103ng su\u1ea5t x\u1eed l\u00fd \u0111\u01a1n h\u00e0ng v\u00e0 t\u1ef7 l\u1ec7 ch\u00ednh x\u00e1c khi qu\u1ea3n l\u00fd t\u1ed3n kho. Ph\u1ea3n \u00e1nh m\u1ee9c \u0111\u1ed9 \u1ed5n \u0111\u1ecbnh trong v\u1eadn h\u00e0nh fulfillment, \u0111\u1ed3ng th\u1eddi gi\u00fap Boxme \u0111i\u1ec1u ph\u1ed1i ngu\u1ed3n l\u1ef1c v\u00e0 ph\u00e1t hi\u1ec7n \u0111i\u1ec3m ngh\u1ebdn n\u1ed9i b\u1ed9.<\/p>\n\n\n\n<p>B\u00e1o c\u00e1o t\u1eadp trung v\u00e0o c\u00e1c ch\u1ec9 s\u1ed1 hi\u1ec7u su\u1ea5t trong t\u1eebng giai \u0111o\u1ea1n c\u1ee7a qu\u00e1 tr\u00ecnh v\u1eadn h\u00e0nh:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Inbound:<\/strong> S\u1ed1 l\u01b0\u1ee3ng phi\u1ebfu nh\u1eadp, th\u1eddi gian x\u1eed l\u00fd trung b\u00ecnh, \u0111\u1ed9 ch\u00ednh x\u00e1c ki\u1ec3m h\u00e0ng<\/li>\n\n\n\n<li><strong>Outbound:<\/strong> S\u1ed1 \u0111\u01a1n xu\u1ea5t kho, th\u1eddi gian x\u1eed l\u00fd, t\u1ef7 l\u1ec7 \u0111\u00fang SLAs<\/li>\n\n\n\n<li><strong>Storage:<\/strong> M\u1ee9c \u0111\u1ed9 s\u1eed d\u1ee5ng kho, l\u01b0\u1ee3ng h\u00e0ng t\u1ed3n \u0111\u1ed9ng b\u1ea5t th\u01b0\u1eddng<\/li>\n\n\n\n<li><strong>Returns:<\/strong> S\u1ed1 \u0111\u01a1n h\u00e0ng ho\u00e0n, l\u00fd do ho\u00e0n, th\u1eddi gian x\u1eed l\u00fd<\/li>\n\n\n\n<li><strong>Delivery:<\/strong> T\u1ef7 l\u1ec7 giao th\u00e0nh c\u00f4ng, th\u1eddi gian giao h\u00e0ng, \u0111\u01a1n h\u00e0ng delay<\/li>\n<\/ul>\n\n\n\n<p>Ph\u00e2n t\u00edch c\u00e1c ch\u1ec9 s\u1ed1 n\u1ed5i b\u1eadt tr\u00ean b\u00e1o c\u00e1o:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Ch\u1ec9 s\u1ed1 nh\u1eadp kho:<\/strong>\n<ul class=\"wp-block-list\">\n<li>Nh\u1eadp kho \u0111\u00fang cam k\u1ebft c\u0103n c\u1ee9 tr\u00ean t\u1ed5ng s\u1ed1 l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m nh\u1eadp kho \u0111\u00fang h\u1ea1n\/T\u1ed5ng s\u1ed1 l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m nh\u1eadp kho trong k\u1ef3.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Ch\u1ec9 s\u1ed1 xu\u1ea5t kho:<\/strong>\n<ul class=\"wp-block-list\">\n<li>Th\u1eddi gian \u0111\u00f3ng g\u00f3i trung b\u00ecnh c\u0103n c\u1ee9 t\u1eeb khi \u0111\u01a1n ph\u00e1t sinh \u0111\u1ebfn khi \u0111\u01a1n s\u1eb5n s\u00e0ng giao.<\/li>\n\n\n\n<li>Th\u1eddi gian b\u00e0n giao trung b\u00ecnh c\u0103n c\u1ee9 t\u1eeb khi \u0111\u01a1n ph\u00e1t sinh \u0111\u1ebfn khi b\u00e0n giao th\u00e0nh c\u00f4ng.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Ch\u1ec9 s\u1ed1 giao h\u00e0ng:<\/strong>\n<ul class=\"wp-block-list\">\n<li>Cam k\u1ebft giao \u0111\u00fang h\u1ea1n: T\u00ednh t\u1eeb khi \u0111\u01a1n b\u00e0n giao \u0111\u1ebfn khi \u0111\u01a1n c\u00f3 tr\u1ea1ng th\u00e1i giao l\u1ea7n \u0111\u1ea7u ti\u00ean.<\/li>\n\n\n\n<li>Nh\u00e0 b\u00e1n h\u00e0ng c\u0169ng c\u00f3 th\u1ec3 theo d\u00f5i cam k\u1ebft giao h\u00e0ng theo h\u00e3ng v\u1eadn chuy\u1ec3n, theo t\u1ec9nh th\u00e0nh giao h\u00e0ng.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Ch\u1ec9 s\u1ed1 nh\u1eadp ho\u00e0n:<\/strong>\n<ul class=\"wp-block-list\">\n<li>Cam k\u1ebft nh\u1eadp ho\u00e0n t\u00ednh t\u1eeb khi \u0111\u01a1n h\u00e0ng \u0111\u01b0\u1ee3c nh\u1eadn t\u1ea1i kho \u0111\u1ebfn khi l\u00ean t\u1ed3n th\u00e0nh c\u00f4ng ho\u1eb7c b\u00e1o c\u00e1o s\u1ef1 c\u1ed1 l\u1ea7n \u0111\u1ea7u t\u1edbi cho nh\u00e0 b\u00e1n h\u00e0ng.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Ch\u1ec9 s\u1ed1 bi\u1ebfn \u0111\u1ed9ng t\u1ed3n kho:<\/strong>\n<ul class=\"wp-block-list\">\n<li>Gi\u00fap nh\u00e0 b\u00e1n h\u00e0ng theo d\u00f5i bi\u1ebfn \u0111\u1ed9ng t\u1ed3n kho trong k\u1ef3.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/boxmeasia.sg.larksuite.com\/space\/api\/box\/stream\/download\/asynccode\/?code=MzM4MWFjYTM5NTkwYjYzNmE1M2ZhNWNkNzYxZWY4YWFfTWJyVnlFVThQTzliTXBGckZuTHVXY3dFOUJMRkhwQXNfVG9rZW46VzNUYmIwRThvbzZLdGl4VGpMUWxGejFnZ3FlXzE3NTU3NjM5Mzk6MTc1NTc2NzUzOV9WNA\" alt=\"\"\/><\/figure>\n\n\n\n<p class=\"has-text-align-center\"><em>Theo d\u00f5i c\u00e1c ch\u1ec9 s\u1ed1 v\u1eadn h\u00e0nh theo th\u1eddi gian<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>M\u1ee5c ti\u00eau: \u0110o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3 v\u1eadn h\u00e0nh c\u1ee7a Boxme theo SLA \u0111\u00e3 cam k\u1ebft, n\u0103ng su\u1ea5t x\u1eed l\u00fd \u0111\u01a1n h\u00e0ng v\u00e0 t\u1ef7 l\u1ec7 ch\u00ednh x\u00e1c khi qu\u1ea3n l\u00fd t\u1ed3n kho. Ph\u1ea3n \u00e1nh m\u1ee9c \u0111\u1ed9 \u1ed5n \u0111\u1ecbnh trong v\u1eadn h\u00e0nh fulfillment, \u0111\u1ed3ng th\u1eddi gi\u00fap Boxme \u0111i\u1ec1u ph\u1ed1i ngu\u1ed3n l\u1ef1c v\u00e0 ph\u00e1t hi\u1ec7n \u0111i\u1ec3m ngh\u1ebdn n\u1ed9i [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"doc_category":[966],"doc_tag":[],"class_list":["post-104996","docs","type-docs","status-publish","hentry","doc_category-he-thong-bao-cao-insights"],"year_month":"2026-04","word_count":492,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Trang IC","author_nicename":"tranghaycuoi","author_url":"https:\/\/boxme.asia\/vi\/author\/tranghaycuoi\/"},"doc_category_info":[{"term_name":"H\u1ec7 th\u1ed1ng b\u00e1o c\u00e1o (Insights)","term_url":"https:\/\/boxme.asia\/vi\/wiki-category\/he-thong-bao-cao-insights\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/docs\/104996","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/comments?post=104996"}],"version-history":[{"count":1,"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/docs\/104996\/revisions"}],"predecessor-version":[{"id":104997,"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/docs\/104996\/revisions\/104997"}],"wp:attachment":[{"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/media?parent=104996"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/doc_category?post=104996"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/doc_tag?post=104996"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}