{"id":104974,"date":"2025-08-21T14:57:18","date_gmt":"2025-08-21T07:57:18","guid":{"rendered":"https:\/\/boxme.asia\/?post_type=docs&p=104974"},"modified":"2025-08-21T14:58:59","modified_gmt":"2025-08-21T07:58:59","password":"","slug":"hoan-tra","status":"publish","type":"docs","link":"https:\/\/boxme.asia\/vi\/wiki\/hoan-tra\/","title":{"rendered":"Ho\u00e0n tr\u1ea3"},"content":{"rendered":"\n

Boxme \u0111\u00e3 c\u1eadp nh\u1eadt quy tr\u00ecnh x\u1eed l\u00fd h\u00e0ng ho\u00e0n tr\u1ea3 t\u1ea1i kho nh\u1eb1m \u0111\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 minh b\u1ea1ch th\u00f4ng tin cho kh\u00e1ch h\u00e0ng. C\u1ee5 th\u1ec3, khi h\u00e0ng ho\u00e0n tr\u1ea3 \u0111\u1ebfn kho Boxme, ch\u00fang t\u00f4i s\u1ebd th\u1ef1c hi\u1ec7n c\u00e1c b\u01b0\u1edbc sau:<\/p>\n\n\n\n

    \n
  1. Ti\u1ebfp nh\u1eadn v\u00e0 ki\u1ec3m tra h\u00e0ng h\u00f3a ngay t\u1ea1i th\u1eddi \u0111i\u1ec3m nh\u1eadn<\/strong>: Nh\u00e2n vi\u00ean kho s\u1ebd ti\u1ebfn h\u00e0nh ki\u1ec3m tra t\u00ecnh tr\u1ea1ng c\u1ee7a s\u1ea3n ph\u1ea9m khi nh\u1eadn t\u1eeb b\u01b0u t\u00e1.<\/li>\n<\/ol>\n\n\n\n

    2. Cung c\u1ea5p th\u00f4ng tin chi ti\u1ebft tr\u00ean h\u1ec7 th\u1ed1ng<\/strong>:<\/p>\n\n\n\n

      \n
    1. Bi\u00ean b\u1ea3n \u0111\u1ed3ng ki\u1ec3m v\u1edbi b\u01b0u t\u00e1 \u0111\u01b0\u1ee3c scan v\u00e0 l\u01b0u tr\u1eef.<\/li>\n\n\n\n
    2. Video quay 6 m\u1eb7t g\u00f3i h\u00e0ng, m\u1edf g\u00f3i h\u00e0ng v\u00e0 ki\u1ec3m tra chi ti\u1ebft s\u1ea3n ph\u1ea9m b\u00ean trong.<\/li>\n\n\n\n
    3. H\u00ecnh \u1ea3nh g\u00f3i h\u00e0ng c\u00f3 nh\u00e3n v\u1eadn \u0111\u01a1n ho\u00e0n tr\u1ea3 \u0111\u1ee7 6 m\u1eb7t.<\/li>\n\n\n\n
    4. C\u00e1c th\u00f4ng tin n\u00e0y \u0111\u01b0\u1ee3c \u0111\u0103ng t\u1ea3i l\u00ean h\u1ec7 th\u1ed1ng \u0111\u1ec3 kh\u00e1ch h\u00e0ng c\u00f3 c\u01a1 s\u1edf x\u1eed l\u00fd \u0111\u01a1n h\u00e0ng.<\/li>\n<\/ol>\n\n\n\n

      3. \u0110\u1ec3 ki\u1ec3m tra c\u00e1c \u0111\u01a1n ho\u00e0n tr\u1ea3, b\u1ea1n th\u1ef1c hi\u1ec7n c\u00e1c b\u01b0\u1edbc sau \u0111\u00e2y:<\/strong><\/p>\n\n\n\n

        <\/ol>\n\n\n\n

        B\u01b0\u1edbc 1: V\u00e0o m\u1ee5c “\u0110\u01a1n h\u00e0ng” ch\u1ecdn “Ho\u00e0n tr\u1ea3”<\/p>\n\n\n\n

        \"\"\/<\/figure>\n\n\n\n

        B\u01b0\u1edbc 2: Nh\u1ea5p v\u00e0o “M\u00e3 \u0111\u01a1n h\u00e0ng” \u0111\u1ec3 xem th\u00f4ng tin m\u00e3 \u0111\u01a1n ho\u00e0n v\u00e0 m\u00e3 chi\u1ec1u \u0111i<\/p>\n\n\n\n

        \"\"\/<\/figure>\n\n\n\n

        B\u01b0\u1edbc 3: Sau khi th\u00f4ng tin hi\u1ec3n th\u1ecb nh\u01b0 \u1ea3nh tr\u00ean, ti\u1ebfp t\u1ee5c nh\u1ea5p v\u00e0o “M\u00e3 \u0111\u01a1n ho\u00e0n” \u0111\u1ec3 xem \u0111\u01b0\u1ee3c video\/h\u00ecnh \u1ea3nh c\u1ee7a \u0111\u01a1n ho\u00e0n m\u00e0 kho cung c\u1ea5p<\/p>\n\n\n\n

        \"\"\/<\/figure>\n\n\n\n

        Vi\u1ec7c n\u00e0y gi\u00fap kh\u00e1ch h\u00e0ng n\u1eafm r\u00f5 t\u00ecnh tr\u1ea1ng h\u00e0ng ho\u00e0n tr\u1ea3 v\u00e0 \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh ph\u00f9 h\u1ee3p, nh\u01b0 ho\u00e0n ti\u1ec1n hay \u0111\u1ed5i m\u1edbi s\u1ea3n ph\u1ea9m. Ngo\u00e0i ra, Boxme c\u0169ng ti\u1ebfn h\u00e0nh ph\u00e2n lo\u1ea1i h\u00e0ng ho\u00e0n tr\u1ea3 v\u00e0o c\u00e1c lo\u1ea1i D2, D3 d\u1ef1a tr\u00ean \u0111\u00e1nh gi\u00e1 c\u1ee7a nh\u00e2n vi\u00ean x\u1eed l\u00fd. Kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 r\u00fat c\u00e1c h\u00e0ng h\u00f3a ho\u00e0n tr\u1ea3 n\u00e0y \u0111\u1ecbnh k\u1ef3 \u0111\u1ec3 ki\u1ec3m tra, ph\u00e2n lo\u1ea1i l\u1ea1i nh\u1eb1m thanh l\u00fd, nh\u1eadp kho ho\u1eb7c ti\u00eau h\u1ee7y. \u0110\u1ed1i v\u1edbi c\u00e1c s\u1ea3n ph\u1ea9m ho\u00e0n v\u1ec1 b\u1ecb v\u1ee1 h\u1ecfng kh\u00f4ng c\u00f3 kh\u1ea3 n\u0103ng l\u01b0u tr\u1eef, ch\u00fang t\u00f4i s\u1ebd l\u1eadp bi\u00ean b\u1ea3n v\u00e0 ti\u00eau h\u1ee7y ngay t\u1ea1i th\u1eddi \u0111i\u1ec3m nh\u1eadn, th\u00f4ng tin s\u1ebd \u0111\u01b0\u1ee3c ghi nh\u1eadn tr\u00ean h\u1ec7 th\u1ed1ng \u0111\u1ec3 kh\u00e1ch h\u00e0ng ki\u1ec3m tra.<\/p>\n\n\n\n

        Nh\u1eb1m \u0111\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 x\u00e1c \u0111\u1ecbnh ch\u00ednh x\u00e1c t\u00ecnh tr\u1ea1ng h\u00e0ng h\u00f3a khi nh\u1eadp kho, Boxme \u00e1p d\u1ee5ng quy tr\u00ecnh ki\u1ec3m tra ch\u1ea5t l\u01b0\u1ee3ng (QC) \u0111\u1ed1i v\u1edbi to\u00e0n b\u1ed9 h\u00e0ng ho\u00e0n tr\u1ea3. K\u1ebft qu\u1ea3 QC s\u1ebd \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt tr\u1ef1c ti\u1ebfp tr\u00ean h\u1ec7 th\u1ed1ng \u0111\u01a1n ho\u00e0n tr\u1ea3 \u0111\u1ec3 kh\u00e1ch h\u00e0ng ti\u1ec7n theo d\u00f5i.<\/p>\n\n\n\n

        Vi\u1ec7c tu\u00e2n th\u1ee7 quy tr\u00ecnh n\u00e0y gi\u00fap gi\u1ea3m thi\u1ec3u r\u1ee7i ro v\u00e0 \u0111\u1ea3m b\u1ea3o quy\u1ec1n l\u1ee3i cho kh\u00e1ch h\u00e0ng trong qu\u00e1 tr\u00ecnh x\u1eed l\u00fd h\u00e0ng ho\u00e0n tr\u1ea3.<\/p>\n\n\n\n

        Ch\u00fa \u00fd:<\/strong><\/p>\n\n\n\n

          \n
        • \u0110\u01a1n ho\u00e0n tr\u1ea3 ph\u1ea3i \u0111\u01b0\u1ee3c g\u1eedi th\u00f4ng tin l\u00ean h\u1ec7 th\u1ed1ng tr\u01b0\u1edbc khi h\u00e0ng ho\u00e0n v\u1ec1 t\u1edbi kho h\u00e0ng c\u1ee7a Boxme. B\u1ea1n c\u1ea7n t\u1ea1o y\u00eau c\u1ea7u ho\u00e0n tr\u1ea3 tr\u00ean h\u1ec7 th\u1ed1ng Boxme ho\u1eb7c Omisell v\u1edbi c\u00e1c \u0111\u01a1n h\u00e0ng t\u1eeb c\u00e1c k\u00eanh b\u00e1n kh\u00f4ng ph\u1ea3i (Shopee, Lazada) khi c\u00f3 y\u00eau c\u1ea7u ph\u00e1t sinh.<\/li>\n\n\n\n
        • \u0110\u1ed1i v\u1edbi h\u00e0ng ho\u00e0n tr\u1ea3: Ch\u00fang t\u00f4i th\u1ef1c hi\u1ec7n vi\u1ec7c nh\u1eadn, ph\u00e2n lo\u1ea1i v\u00e0 quay video ki\u1ec3m h\u00e0ng chi ti\u1ebft, g\u1eedi k\u1ebft qu\u1ea3 th\u00f4ng qua h\u1ec7 th\u1ed1ng Boxme trong v\u00f2ng 24h. Qu\u00fd kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 theo d\u00f5i v\u00e0 ph\u1ea3n h\u1ed3i c\u00e1c th\u00f4ng tin h\u1ed7 tr\u1ee3.<\/li>\n\n\n\n
        • \u0110\u1ed1i v\u1edbi h\u00e0ng ho\u00e0n tr\u1ea3 thu\u1ed9c c\u00e1c tr\u01b0\u1eddng h\u1ee3p sau: H\u00e0ng v\u1ee1 h\u1ecfng, h\u00e0ng gi\u1ea3, m\u1ea5t m\u00e1t ho\u1eb7c l\u1eeba \u0111\u1ea3o, ch\u00fang t\u1ed1i s\u1ebd g\u1eedi k\u1ebft qu\u1ea3 ki\u1ec3m tra trong v\u00f2ng 24h k\u1ec3 t\u1eeb khi nh\u1eadn h\u00e0ng v\u00e0o kho.<\/li>\n\n\n\n
        • \u0110\u1ed1i v\u1edbi h\u00e0ng ho\u00e0n tr\u1ea3 kh\u00f4ng c\u00f3 th\u00f4ng tin(\u0111\u01a1n kh\u00f4ng x\u00e1c \u0111\u1ecbnh), h\u1ec7 th\u1ed1ng s\u1ebd hi\u1ec3n th\u1ecb \u1edf m\u1ee5c \u0110\u01a1n h\u00e0ng kh\u00f4ng x\u00e1c \u0111\u1ecbnh v\u00e0 g\u1eedi th\u00f4ng tin qua Lark message \u0111\u1ec3 qu\u00fd kh\u00e1ch h\u00e0ng cung c\u1ea5p th\u00f4ng tin tr\u01b0\u1edbc khi b\u1ed9 ph\u1eadn ki\u1ec3m h\u00e0ng th\u1ef1c hi\u1ec7n vi\u1ec7c ki\u1ec3m \u0111\u1ebfm. Qu\u00fd kh\u00e1ch h\u00e0ng c\u1ea7n cung c\u1ea5p th\u00f4ng tin trong v\u00f2ng 48h k\u1ec3 t\u1eeb khi ph\u00e1t sinh.<\/li>\n<\/ul>\n\n\n\n
          \"\"\/<\/figure>\n\n\n\n

          L\u01b0u \u00fd:<\/strong> C\u00e1c h\u00e0ng ho\u00e1 ho\u00e0n tr\u1ea3 v\u1ec1 kho s\u1ebd \u0111\u01b0\u1ee3c ch\u00fang t\u00f4i ph\u00e2n lo\u1ea1i theo c\u00e1c ti\u00eau chu\u1ea9n lo\u1ea1i D1, D2, D3 t\u01b0\u01a1ng \u1ee9ng. Vi\u1ec7c n\u00e0y nh\u1eb1m h\u1ea1n ch\u1ebf c\u00e1c r\u1ee7i ro ph\u00e2n lo\u1ea1i sai s\u1ea3n ph\u1ea9m khi nh\u1eadp kho d\u1eabn t\u1edbi giao m\u1ed9t s\u1ea3n ph\u1ea9m \u0111\u00e3 qua s\u1eed d\u1ee5ng t\u1edbi tay ng\u01b0\u1eddi mua m\u1edbi.<\/p>\n","protected":false},"excerpt":{"rendered":"

          Boxme \u0111\u00e3 c\u1eadp nh\u1eadt quy tr\u00ecnh x\u1eed l\u00fd h\u00e0ng ho\u00e0n tr\u1ea3 t\u1ea1i kho nh\u1eb1m \u0111\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 minh b\u1ea1ch th\u00f4ng tin cho kh\u00e1ch h\u00e0ng. C\u1ee5 th\u1ec3, khi h\u00e0ng ho\u00e0n tr\u1ea3 \u0111\u1ebfn kho Boxme, ch\u00fang t\u00f4i s\u1ebd th\u1ef1c hi\u1ec7n c\u00e1c b\u01b0\u1edbc sau: 2. Cung c\u1ea5p th\u00f4ng tin chi ti\u1ebft tr\u00ean h\u1ec7 th\u1ed1ng: 3. \u0110\u1ec3 […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"doc_category":[965],"doc_tag":[],"class_list":["post-104974","docs","type-docs","status-publish","hentry","doc_category-hang-hoan"],"year_month":"2026-04","word_count":1052,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Trang IC","author_nicename":"tranghaycuoi","author_url":"https:\/\/boxme.asia\/vi\/author\/tranghaycuoi\/"},"doc_category_info":[{"term_name":"H\u00e0ng ho\u00e0n","term_url":"https:\/\/boxme.asia\/vi\/wiki-category\/hang-hoan\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/docs\/104974","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/comments?post=104974"}],"version-history":[{"count":1,"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/docs\/104974\/revisions"}],"predecessor-version":[{"id":104975,"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/docs\/104974\/revisions\/104975"}],"wp:attachment":[{"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/media?parent=104974"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/doc_category?post=104974"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/doc_tag?post=104974"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}