{"id":104955,"date":"2025-08-21T14:47:17","date_gmt":"2025-08-21T07:47:17","guid":{"rendered":"https:\/\/boxme.asia\/?post_type=docs&#038;p=104955"},"modified":"2025-08-21T14:47:19","modified_gmt":"2025-08-21T07:47:19","password":"","slug":"hang-khong-xac-dinh","status":"publish","type":"docs","link":"https:\/\/boxme.asia\/vi\/wiki\/hang-khong-xac-dinh\/","title":{"rendered":"H\u00e0ng kh\u00f4ng x\u00e1c \u0111\u1ecbnh"},"content":{"rendered":"\n<p>\u0110\u1ec3 \u0111\u1ea3m b\u1ea3o vi\u1ec7c x\u1eed l\u00fd h\u00e0ng ho\u00e0n kh\u00f4ng x\u00e1c \u0111\u1ecbnh m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3, Boxme \u00e1p d\u1ee5ng quy tr\u00ecnh sau:<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li><strong>Ti\u1ebfp nh\u1eadn h\u00e0ng h\u00f3a<\/strong>:\n<ol class=\"wp-block-list\">\n<li>Ch\u1ea5p nh\u1eadn c\u00e1c g\u00f3i h\u00e0ng ch\u01b0a c\u00f3 th\u00f4ng tin tr\u00ean h\u1ec7 th\u1ed1ng, v\u1edbi \u0111i\u1ec1u ki\u1ec7n:\n<ul class=\"wp-block-list\">\n<li>G\u00f3i h\u00e0ng c\u00f2n nguy\u00ean v\u1eb9n, c\u00f3 \u0111\u1ea7y \u0111\u1ee7 m\u00e3 v\u1eadn \u0111\u01a1n c\u1ee7a s\u00e0n th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed ho\u1eb7c h\u00e3ng v\u1eadn chuy\u1ec3n.<\/li>\n\n\n\n<li>Kh\u00f4ng ch\u1ea5p nh\u1eadn c\u00e1c nh\u00e3n ghi tay ho\u1eb7c g\u00f3i h\u00e0ng c\u00f3 d\u1ea5u hi\u1ec7u v\u1ee1 h\u1ecfng ho\u00e0n to\u00e0n.<\/li>\n\n\n\n<li>Nh\u00e3n v\u1eadn \u0111\u01a1n ph\u1ea3i th\u1ec3 hi\u1ec7n r\u00f5 t\u00ean nh\u00e0 b\u00e1n h\u00e0ng ho\u1eb7c th\u01b0\u01a1ng hi\u1ec7u \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh v\u00e0 cung c\u1ea5p th\u00f4ng tin cho kh\u00e1ch h\u00e0ng sau n\u00e0y.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<\/li>\n\n\n\n<li><strong>Th\u00f4ng b\u00e1o v\u00e0 x\u00e1c nh\u1eadn th\u00f4ng tin<\/strong>:\n<ol class=\"wp-block-list\">\n<li>Sau khi ti\u1ebfp nh\u1eadn, Boxme s\u1ebd quay video, ch\u1ee5p h\u00ecnh \u1ea3nh nh\u00e3n m\u00e1c v\u00e0 l\u1eadp bi\u00ean b\u1ea3n v\u1edbi t\u00e0i x\u1ebf giao h\u00e0ng. Th\u00f4ng tin n\u00e0y \u0111\u01b0\u1ee3c cung c\u1ea5p cho kh\u00e1ch h\u00e0ng nh\u1eb1m x\u00e1c \u0111\u1ecbnh th\u00f4ng tin \u0111\u01a1n h\u00e0ng \u0111\u01b0\u1ee3c tr\u1ea3 v\u1ec1.<\/li>\n\n\n\n<li>Th\u00f4ng tin \u0111\u01a1n h\u00e0ng kh\u00f4ng x\u00e1c \u0111\u1ecbnh s\u1ebd \u0111\u01b0\u1ee3c nh\u00e2n vi\u00ean nh\u1eadn h\u00e0ng x\u00e1c \u0111\u1ecbnh kh\u00e1ch h\u00e0ng d\u1ef1a v\u00e0o nh\u00e3n v\u1eadn \u0111\u01a1n tr\u00ean g\u00f3i h\u00e0ng ho\u1eb7c s\u1ea3n ph\u1ea9m b\u00ean trong g\u00f3i h\u00e0ng. Khi nh\u00e2n vi\u00ean c\u1eadp nh\u1eadt kh\u00e1ch h\u00e0ng, h\u1ec7 th\u1ed1ng s\u1ebd g\u1eedi th\u00f4ng b\u00e1o th\u00f4ng qua h\u1ec7 th\u1ed1ng Lark Messenger v\u00e0 danh s\u00e1ch \u0111\u01a1n h\u00e0ng t\u1ea1i t\u00ednh n\u0103ng &#8220;<strong>H\u00e0ng kh\u00f4ng x\u00e1c \u0111\u1ecbnh<\/strong>&#8220;<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"525\" src=\"https:\/\/boxme.asia\/wp-content\/uploads\/2025\/08\/image-19-1024x525.png\" alt=\"\" class=\"wp-image-104956\" srcset=\"https:\/\/boxme.asia\/wp-content\/uploads\/2025\/08\/image-19-1024x525.png 1024w, https:\/\/boxme.asia\/wp-content\/uploads\/2025\/08\/image-19-300x154.png 300w, https:\/\/boxme.asia\/wp-content\/uploads\/2025\/08\/image-19-768x394.png 768w, https:\/\/boxme.asia\/wp-content\/uploads\/2025\/08\/image-19-480x246.png 480w, https:\/\/boxme.asia\/wp-content\/uploads\/2025\/08\/image-19.png 1280w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center\"><em>H\u00e0ng kh\u00f4ng x\u00e1c \u0111\u1ecbnh<\/em><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"526\" src=\"https:\/\/boxme.asia\/wp-content\/uploads\/2025\/08\/image-20-1024x526.png\" alt=\"\" class=\"wp-image-104961\" srcset=\"https:\/\/boxme.asia\/wp-content\/uploads\/2025\/08\/image-20-1024x526.png 1024w, https:\/\/boxme.asia\/wp-content\/uploads\/2025\/08\/image-20-300x154.png 300w, https:\/\/boxme.asia\/wp-content\/uploads\/2025\/08\/image-20-768x394.png 768w, https:\/\/boxme.asia\/wp-content\/uploads\/2025\/08\/image-20-480x246.png 480w, https:\/\/boxme.asia\/wp-content\/uploads\/2025\/08\/image-20.png 1280w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center\"><em>C\u1eadp nh\u1eadt th\u00f4ng tin m\u00e3 \u0111\u01a1n ho\u00e0n \u0111\u1ec3 kho th\u1ef1c hi\u1ec7n nh\u1eadp ho\u00e0n.<\/em><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"433\" src=\"https:\/\/boxme.asia\/wp-content\/uploads\/2025\/08\/image-21-1024x433.png\" alt=\"\" class=\"wp-image-104966\" srcset=\"https:\/\/boxme.asia\/wp-content\/uploads\/2025\/08\/image-21-1024x433.png 1024w, https:\/\/boxme.asia\/wp-content\/uploads\/2025\/08\/image-21-300x127.png 300w, https:\/\/boxme.asia\/wp-content\/uploads\/2025\/08\/image-21-768x325.png 768w, https:\/\/boxme.asia\/wp-content\/uploads\/2025\/08\/image-21-480x203.png 480w, https:\/\/boxme.asia\/wp-content\/uploads\/2025\/08\/image-21.png 1240w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center\"><em>Th\u00f4ng b\u00e1o h\u00e0ng kh\u00f4ng x\u00e1c \u0111\u1ecbnh qua Lark Messenger<\/em><\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li><strong>Ph\u1ea3n h\u1ed3i t\u1eeb kh\u00e1ch h\u00e0ng<\/strong>:\n<ol class=\"wp-block-list\">\n<li>Trong v\u00f2ng <strong>48 gi\u1edd <\/strong>k\u1ec3 t\u1eeb khi nh\u1eadn \u0111\u01b0\u1ee3c th\u00f4ng tin tr\u00ean h\u1ec7 th\u1ed1ng chatbot, kh\u00e1ch h\u00e0ng c\u1ea7n cung c\u1ea5p m\u00e3 v\u1eadn \u0111\u01a1n ho\u00e0n tr\u1ea3 ( RE) \u0111\u00e3 \u0111\u01b0\u1ee3c t\u1ea1o tr\u00ean h\u1ec7 th\u1ed1ng Boxme \u0111\u1ec3 ti\u1ebfn h\u00e0nh ki\u1ec3m v\u00e0 nh\u1eadp kho theo quy \u0111\u1ecbnh.<\/li>\n\n\n\n<li>N\u1ebfu qu\u00e1 th\u1eddi h\u1ea1n tr\u00ean m\u00e0 kh\u00f4ng nh\u1eadn \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i, <strong>Boxme c\u00f3 to\u00e0n quy\u1ec1n x\u1eed l\u00fd h\u00e0ng h\u00f3a <\/strong>v\u00e0 t\u1eeb ch\u1ed1i tr\u00e1ch nhi\u1ec7m b\u1ed3i th\u01b0\u1eddng n\u1ebfu x\u1ea3y ra m\u1ea5t m\u00e1t ho\u1eb7c th\u1ea5t l\u1ea1c.<\/li>\n\n\n\n<li>Kh\u00e1ch h\u00e0ng c\u0169ng c\u00f3 th\u1ec3 t\u1eeb ch\u1ed1i h\u00e0ng ho\u00e1 n\u00e0y n\u1ebfu th\u1ea5y r\u1eb1ng \u0111\u00e2y kh\u00f4ng ph\u1ea3i h\u00e0ng c\u1ee7a m\u00ecnh. <a href=\"https:\/\/boxme.asia\/vi\/cam-ket-chat-luong-dich-vu\/?utm_source=chatgpt.com\"><\/a><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n\n\n\n<p>Vi\u1ec7c tu\u00e2n th\u1ee7 quy tr\u00ecnh n\u00e0y gi\u00fap \u0111\u1ea3m b\u1ea3o quy\u1ec1n l\u1ee3i c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 t\u1ed1i \u01b0u h\u00f3a vi\u1ec7c qu\u1ea3n l\u00fd h\u00e0ng h\u00f3a trong kho Boxme.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u0110\u1ec3 \u0111\u1ea3m b\u1ea3o vi\u1ec7c x\u1eed l\u00fd h\u00e0ng ho\u00e0n kh\u00f4ng x\u00e1c \u0111\u1ecbnh m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3, Boxme \u00e1p d\u1ee5ng quy tr\u00ecnh sau: H\u00e0ng kh\u00f4ng x\u00e1c \u0111\u1ecbnh C\u1eadp nh\u1eadt th\u00f4ng tin m\u00e3 \u0111\u01a1n ho\u00e0n \u0111\u1ec3 kho th\u1ef1c hi\u1ec7n nh\u1eadp ho\u00e0n. Th\u00f4ng b\u00e1o h\u00e0ng kh\u00f4ng x\u00e1c \u0111\u1ecbnh qua Lark Messenger Vi\u1ec7c tu\u00e2n th\u1ee7 quy tr\u00ecnh n\u00e0y gi\u00fap \u0111\u1ea3m [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"doc_category":[965],"doc_tag":[],"class_list":["post-104955","docs","type-docs","status-publish","hentry","doc_category-hang-hoan"],"year_month":"2026-04","word_count":596,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Trang IC","author_nicename":"tranghaycuoi","author_url":"https:\/\/boxme.asia\/vi\/author\/tranghaycuoi\/"},"doc_category_info":[{"term_name":"H\u00e0ng ho\u00e0n","term_url":"https:\/\/boxme.asia\/vi\/wiki-category\/hang-hoan\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/docs\/104955","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/comments?post=104955"}],"version-history":[{"count":1,"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/docs\/104955\/revisions"}],"predecessor-version":[{"id":104971,"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/docs\/104955\/revisions\/104971"}],"wp:attachment":[{"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/media?parent=104955"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/doc_category?post=104955"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/boxme.asia\/vi\/wp-json\/wp\/v2\/doc_tag?post=104955"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}