viettelpost boxme

Viettel Post

Viettel Post is one of Boxme’s courier partner that you can choose when using Boxme fulfillment services. Please refer to the below information and detailed quotation for more information to choose your ideal shipping option.

About Viettel Post

Viettel Post Corporation, commonly known as Viettelpost, is a company of Vietnam Military Telecommunications Group. With a network of post offices, exploitation centers, and a network that covers 100% of Vietnam’s provinces and cities, Viettel Post has become one of the country’s major shippng couriers.

Supporting services

  • Economy service
  • Next day
  • Express service

Shipping policies for Boxme customers

  • Change COD: NO
  • Call or SMS before delivery: Yes
  • Buyer refuses: hold 24-48 hours in storage for refund
  • How many maximum days can hold after 1st failed delivery: 2 days
  • How many times to deliver: 2-3 times depending on each case
  • Allow to open before receiving: YES due to request from sender

 

Compensation:

  • Using insurance and invoice service: Compensation 100% of order value, not more than 30,000,000 VND/post
  • Orders with COD:
    – With VAT invoice: Compensation 80% of the value of parcels, not more than 15,000,000 VND/post
    – No VAT invoice: Compensation 50% COD, not more than 15,000,000 VND/post for parcels over 3,000,000 VND, compensation 80% of the value for parcels under 3,000,000 VND
  • Orders without COD:
    – With VAT invoice: Compensation 50% of the value of parcels, not more than 30,000,000 VND/parcel for domestic goods
    Compensation 80% of the value of goods, not more than 30,000,000 VND/parcel for foreign goods
    – No VAT invoice: Compensation 4 times shipping fee

Ratings for

Viettel Post

Below are the ratings based on Boxme’s customer usage data for your reference in choosing courier(s).

Coverage:
5 Stars/5
Speed:
3 Stars/5
Quality:
4 Stars/5
Support:
4 Stars/5

Overall:

Viettel Post is one of the leading carriers in Vietnam in terms of nationwide transportation network and large delivery human resources.

* The quotation and policies only apply to Boxme's customers

Explore more Shipping options

What's new on Boxme.Asia

New Year Holiday Announcement

Holiday schedule at Boxme office 

Delivery and warehouse activities 

Indonesia

  • Courier activity: 

During the two days of December 25, 2020 and January 1, 2021, the loading and shipping activities will be suspended.

  • Warehouse:        

Close from 31st December till 1st Jan 

Overtime working from 9am till 6pm on 2nd Jan

Philippines 

  • Courier activity:   

On December 24 and December 31, 2020, the Ninjavan Unit’s pick-up and delivery activities took place from 9:00 to 16:00.

During the two days of December 25 and January 1, the loading and shipping activities will be suspended

  • Warehouse:            

Our office will be closed from 24th till 25th December 

Close on 30th December and 1st Jan 

Overtime working from 9am till 4pm on 31 December

Malaysia 

  • Courier activity: 25th December 1st Jan: Skynet: off
  • Warehouse: Our warehouse will be closed on 25th December and 1st of January 

Vietnam 

  • Courier activity:  1st Jan, all deliver service will be suspended. On 2nd of Jan, only EMS service will operate
  • Warehouse: Our warehouse will be closed on  1st of January and overtime working from 8am till 6pm on 2nd Jan

Thailand

  • Courier activity:  

From 31st December to 2nd Jan, all pickup will be suspended. 

From 31st December to 1st Jan: All deliver service will take days off except Flash, Kerry, J&T                                       

On 2nd Jan: All deliver service will back to work except Nim express 

  • Warehouse: 

Our warehouse will be closed on  from 31st December to 2nd Jan

We are sorry for any inconvenience this may cause.

Thank you for using Boxme Global services, and we wish you a happy and safe holiday!