Sicepat Boxme

Sicepat

Sicepat is one of Boxme’s courier partner that you can choose when using Boxme fulfillment services. Please refer to the below information and detailed quotation for more information to choose your ideal shipping option.

About Sicepat

SiCepat Ekspres is a 2014-founded shipping firm. The service focuses mostly on freight forwarding across Indonesia’s region, although it is also available throughout Asia and Australia. SiCepat Ekspres has swiftly expanded and now has hundreds of locations throughout Indonesia. Despite the fact that it was just founded in 2014, SiCepat Ekspres has a reputation that rivals that of other big shipping firms in the nation.

Supporting services

  • Regular Service

Shipping policies for Boxme customers

  • Change COD: NO
  • Change address: Yes, depending provided new address
  • Call or SMS before delivering: Yes
  • The buyer refused: Will hold for instruction
  • How many maximum days can hold after 1st failed delivery: 2 days
  • How many times for delivery: 2-3 times
  • Allow to open before receiving: NO

 

Limit of Weight, Dimension/ Parcel:

Products weighing 50 kg and above will be included in the Heavy Cargo category. Surcharge Heavy Cargo will apply to actual weight or volumetric weight, provided that:

  • 51 kg – 70 kg 25% surcharge
  • 71 kg -100kg 50% surcharge
  • >100 kg 100% surcharge

 

Shipping Complaints:

  • Damage or shortage must be reported in writing within 48 hours from the date the consignment is delivered to the consignee
  • Estimate response time for checking problems (Complain wrong reason, journey of parcel,…): 1 – 3 working days

 

Compensation:

  • No Insured Order: 500,000 IDR/ kg with maximum 5 kg per AirWay Bill; or value of goods based on the invoice whichever is lower.
  • Insured order: 100% Invoice value

 

Maximum COD: A minimum of IDR 5,000 (five thousand Rupiah) up to a maximum of IDR 10,000,000 (Ten million Rupiah) per Airway bill.

Ratings for

Sicepat

Below are the ratings based on Boxme’s customer usage data for your reference in choosing courier(s).

Coverage:
5 Stars/5
Speed:
4 Stars/5
Quality:
4 Stars/5
Support:
4 Stars/5

Overall:

Sicepat is a quite popular courier in Indonesia with the ability to deliver goods to all over the country. Other services of Sicepat’s delivery service are also very good

* The quotation and policies only apply to Boxme's customers

Explore more Shipping options

What's new on Boxme.Asia

New Year Holiday Announcement

Holiday schedule at Boxme office 

Delivery and warehouse activities 

Indonesia

  • Courier activity: 

During the two days of December 25, 2020 and January 1, 2021, the loading and shipping activities will be suspended.

  • Warehouse:        

Close from 31st December till 1st Jan 

Overtime working from 9am till 6pm on 2nd Jan

Philippines 

  • Courier activity:   

On December 24 and December 31, 2020, the Ninjavan Unit’s pick-up and delivery activities took place from 9:00 to 16:00.

During the two days of December 25 and January 1, the loading and shipping activities will be suspended

  • Warehouse:            

Our office will be closed from 24th till 25th December 

Close on 30th December and 1st Jan 

Overtime working from 9am till 4pm on 31 December

Malaysia 

  • Courier activity: 25th December 1st Jan: Skynet: off
  • Warehouse: Our warehouse will be closed on 25th December and 1st of January 

Vietnam 

  • Courier activity:  1st Jan, all deliver service will be suspended. On 2nd of Jan, only EMS service will operate
  • Warehouse: Our warehouse will be closed on  1st of January and overtime working from 8am till 6pm on 2nd Jan

Thailand

  • Courier activity:  

From 31st December to 2nd Jan, all pickup will be suspended. 

From 31st December to 1st Jan: All deliver service will take days off except Flash, Kerry, J&T                                       

On 2nd Jan: All deliver service will back to work except Nim express 

  • Warehouse: 

Our warehouse will be closed on  from 31st December to 2nd Jan

We are sorry for any inconvenience this may cause.

Thank you for using Boxme Global services, and we wish you a happy and safe holiday!